[Resolved] Andhra Bank — Andhra bank amount debited but transaction failure

[Resolved] Andhra Bank — Andhra bank amount debited but transaction failure

S Sathya Thiyagu

Hi, Tried to place cake order in dona cake world website, as part of which selected Andhra bank net-banking option, and amount got debited from my account, after which it was showing transaction error message, and amount was not received by CCAvenue. Received " CCAvenue Order No. 47007 :: Transaction Failure" Please let me know how many days it will take to credit the amount 600 back to my account From yesterday i am trying to contact customer care, emailed, no response over this.. Sathya [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Apr 6, 2016 Complaint marked as Resolved I have received an email from CCAvenue stating amount was received and order was processed by Dona... Dear Customer, Thank you for your order from http://www.brinti.com For your convenience, we have included a copy of your order below. Please Note :- The charge will appear on your credit card as 'ccavenue.com/charge' If you have a question about your order status, you can contact the seller directly by e-mail at : [email protected]. Verified Support Apr 05, 2016 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service
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