[Resolved]  Andhra Bank — cash withdrawal

I had an sb account 0746 [protected] initially with andhra bank bhatlapenumarru branch, movva mandal, krishna district and subsequently the said account was transferred to pedapudi branch. Its ifsc code:2259.

I am a retired employee of the new india assurance co. Ltd. I am now doing agriculture in 25 acres in bhatlapenumarru & barlapudi villages of movva mandal in which sugar cane, paddy and turmeric are grown. My family members availed crop loans (For sugar cane) from andhra bank pedapudi branch (Ifsc code: 2259).

As i am staying in ashok nagar of vijayawada city, i want to with draw some amount to meet my financial commitments.in order to do that i visited andhra bank siris branch, vijayawada. Astonishingly, i was prevented from withdrawing the cash under pretext that no withdrawal is allowed for the accounts of other branches. At last i returned with a blank face though i am an educated and retired employee.

However, i was not convinced with the response from a responsible official of the bank as it is absolutely against the rules and procedures of the bank. I opine that it is definitely a service lapse on the part of the bank by preventing a client of other branch of the bank from withdrawing the permitted amount as per the guidelines.

Hence, my humble submission is to look in to my grievance and see that appropriate directions may be given to the concerned so that clients more particularly the retired and senior citizens like me will be comfortable in transacting their banking transactions.

Thanking you,

Ananthaneni venkateswara rao,
74-2-10/1,
Ashok nagar,
Vijayawada-520007.
Contact no: [protected]