[Resolved] Andhra Bank — Failed online transaction through debit card.

RameshYadav563

from Hyderabad, Telangana

Address:

500011

While I was making an online transaction of rs 29, 999 on amazon with my debit card, due to some technical issues payment was failed after my money was deducted. I called amazon but they say that payment was failed on the gateway and money will be refunded by bank within 2 days. As of now its been three days and my money is not yet refunded which makes me worried. I request the bank to refund my money at the earliest.

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Jun 25, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

May 26, 2017

Updated by RameshYadav563 name: B.Ramesh
email: [protected]@gmail.com
mob : [protected], [protected]
account no: [protected]
branch : secunderabad club.

May 28, 2017

Mogilipalli Maheswari's response Actually i successfully added the third party account. But it is not showing the from account details while i am transferring the money. It is very problematic for me. So please kindly resolve this problem

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Comments

Mogilipalli Maheswari

from Alampur, Telangana

Actually i successfully added third party account. But i am not able to see the from account details while transfering

RameshYadav563's [Complaint's author] reply, Jun 1, 2017

mogilipalli maheshwari this is not the place where you post your complaint, you better know the place you can post and also try to gain a little common sense . I hope you understand.