[Resolved]  Andhra Bank — I did my pos transaction but it is failed money deducted didn't credited

Address:Nizamabad, Andhra Pradesh, 503225

I did my pos transaction on 5/8/2017 but it is failed so i contacted merchant they had confirmed that they didn't get any money and need to talk to the bank it self and i keep on calling u r customer. Care since 5th date they didn't responding up to now plz refund my money bank date:5/8/2017 amount:4114 card number :[protected] name:shivalingu ajay account number :[protected] transaction i'd :s50941742
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Sep 18, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Aug 18, 2017
Updated by Ajuaji9640
Email id:[protected]@gmail.com phone number :[protected]
Verified Support
Aug 18, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Verified Support
Sep 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform you that an amount of Rs. 4, 114/- has been reversed to your account on[protected].

Regards,
Andhra Bank Customer Service
Complaint comments 

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Sir, I have done transaction of ₹812 in big bazaar, card has declined but ₹812 is charged from my account, and did not get money back, so please return my money back

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