[Resolved]  Andhra Bank — Jan-Dhan Yojana account freezed

Dear Sir/ Madam,

One of my relative by mistakenly transferred 70K (Seventy Thousand rupees) to my father (My Father is farmer) account which is Jan-Dhan Yojana account for agriculture work in her farms (She thought it is SB account).
Now Bank manager informed to my father, account was freezed and cannot withdraw single rupee until unless you submit PAN number details.
I have requested him and submitted written letter to manager to transfer the amount back to original account which I have received money. Manager confirmed that there is no other way to withdraw/transfer the amount until unless submit the PAN card. As i know, I can withdraw 10K (Ten thousand ) per month, But Manager is telling account got freeze by head office nothing in my hand.

Account Number :XXXXXXXXXXXXXX7824
Name : Ramaiah Eluri

Kindly help/suggest me how can i proceed further on this case.
email ID:anjibabu.[protected]@gmail.com
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May 14, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Feb 20, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Feb 22, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Feb 23, 2017
Updated by anjibabueluri
Hi Team,

Sorry for the delayed response.

Name: Anjibabu
Email ID: anjibabu.[protected]@gmail.com

Please let me know if you required any further details.

Regards
Anjibabu
Feb 28, 2017
Updated by anjibabueluri
Hi Team,

Can i have any update on case please.

Thanks & Regards
Anjibabu
Mar 01, 2017
Updated by anjibabueluri
Hi Team,

Can i have any update on case please.

Thanks & Regards
Anjibabu
Mar 09, 2017
Updated by anjibabueluri
Hi Team,

Can i have any update on case please.

Thanks & Regards
Anjibabu
Complaint comments 

Comments

Sir, my relative had applied for Shadi Mubarak scheme in Hyderabad and it approved after long follow up. Now mother of bride is having Andhra Bank Jan dhan account. Mandal officer informed amount will be credited in 7 to 10 days. What we can do / how to draw amount, so that all debts are paid. Kindly help. Best regards- [protected]@yahoo.com

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