[Resolved] Andhra Bank — Money got deducted but not refunded | |||||
Hi, I tried to transfer an amount of rs.10, 800 twice from my bank account to paytm wallet on 29th may, 2017. The transaction failed, but the amount got deducted from my account. I contacted with paytm, they said the money was not received by them. I have lodged a complaint in bank, they are not responding. Kindly do the needful as soon as possible. Was this information helpful? | |||||
Jun 17, 2017 Complaint marked as Resolved Dear All,
My money has been credited to my account in around 20 days. Even after going to the bank lot of times, I had to forcefully call the customer service and lodge a complaint. The incident occurred on 29th May, 2017 and it has been credited yesterday on 16th June, 2017.
My advice to all the other people who are having this kind of issue is to keep Patience..! :)
Regards,
Subhangi Andhra Bank customer support has been notified about the posted complaint. Verified Support Jun 11, 2017 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Jun 13, 2017 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service | |||||
 2 Comments | |||||
Comments
I went to andrabank atm for withdrawal of 1000 rupees but after entering pin and amount the atm machine showed that it is being transacting but after dat d money didnt come out a receipt came saying unable to process bt my account was debited of 1000.pls reply
Reply
Dear Deepannita,
You can contact your bank as soon as possible and lodge a hand written complaint as after complaining only they will process your problem fast.
Regards,
Subhangi
You can contact your bank as soon as possible and lodge a hand written complaint as after complaining only they will process your problem fast.
Regards,
Subhangi
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