[Resolved]  Andhra Bank — net banking issue: not able to view or do transaction

Hello,

Recently i have opened an account in andhra bank, hyderabad. Today i registered for net banking. And i am
Able to login with my customer id (User id) and password. But i am unable
To view or do anything there related to transaction even after successful login. Its never happened with any other bank.

Error: 'the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime'.

I have already written to [protected]@andhrabank.co.in 4 days ago. But they are not responding.

Therefore, request to kindly resolve this issue so that i can use
Net banking easily. I am sending you the screenshot of error message which is displaying in my dashboard.

Name: safoora jahan

Account number: [protected]
Customer id: 55920495

Mobile: [protected]

Many thanks!
+1 photos
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Mar 31, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
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