[Resolved] Andhra Bank — No reply to mails

Akhil Yalagonda

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500085

My Money got deducted from my account when I tried to withdraw money from an ATM, but the ATM did not dispense the amount.

These are the details of the transaction:

ATM Details:
1. TXN NO: 3047.
2. Date: 08/04/17.
3. TIME : 09:13 (ATM time)
4. Time in my mobile 09:07.
5. ATM ID: N2485700
6. ATM Belongs to PUNJAB NATIONAL BANK, +Plot No.59 HOUSENO.15-24, KPHB, HYDERABAD.
7. Respond Code: 072
8. Amount Deducted:10, 000 Rs.

MY ACCOUNT DETAILS:
1. ACC NO: [protected]
2. Branch: Andhra Bank, JNTUH Branch.
3. Mobile Number: [protected].

I had complained about the issue through the mail to:
[protected]@andhrabank.co.in

which was given by:
[protected]@andhrabank.co.in

But there is no reply from:
[protected]@andhrabank.co.in

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Apr 21, 2017

Complaint marked as Resolved

They refunded me after 5 days i complained to them through [email protected] & Put a letter in my home branch about the issue.

Andhra Bank customer support has been notified about the posted complaint.

Apr 12, 2017

Updated by Akhil Yalagonda and the number displaying here in your website
"phone
+[protected] [ATM issues]"

is not for ATM Issues,
it is only for
1. telebanking services
2. credit card services.
3. some similar kind of thing.

Verified Support

Apr 19, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service