[Resolved] Andhra Bank — Payment not refund but flipkart order got cancelled

David Golla

from Visakhapatnam, Andhra Pradesh

Address:	West Godavari, Andhra Pradesh, 534281
Website:	flipkart.in

Hello,

Date of incident[protected]

I ordered 4-tb external hard disk on 22nd february 2017 in flipkart and i did online payment with andhra bank debit card but it got error and money got detected from my account and money not refunded back please verify

I verified with flipkart customer care and they said did not received amount to their account.
Please help me

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Jun 3, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 16, 2017

Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service

Mar 22, 2017

Updated by David Golla hello sir, We are waiting for your call since 5 days so please solve the problem

Mar 22, 2017

Updated by David Golla help us

Verified Support

May 03, 2017

Andhra Bank Customer Care's response Dear Customer,

We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue.

Regards,
Andhra Bank Customer Service