[Resolved]  Andhra Bank — Pos transaction declined but amount was deducted from my account

I, shyamalatha account holder of andhra bank, my pos transanction of rs.3, 108 on[protected] at dmart and another pos transanction on[protected] at anjali children wear rs.1835. My complaint no.[protected] & [protected].
But till today no action will be taken and my amount was not reversed.
The digital payments, online payments, pos transanctions, net banking is very poor service. Many compliants about online transanctions.
Please solve my problem early as possible.
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May 22, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 19, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I had Rs 10000 in my account on 6th april amount of rs 115 was deducted thrice at 4.15am and rs 109 once from my account.I have nit activated any scheme or nor transaction is done from my ebd.please look into the matter and refund my amount as soon as possible

name Sanchita Satish Shetty
account no [protected]
Ifsc code ANDB0001618
ATM no [protected]
Account no [protected]

ATM is not working withdraw the amount but balance enquiry is working and mini statement is working plz activate my ATM plz call me my mobile number [protected]
Sir, iam Hemanth I had booked my tatkal tickets from irctc through my debit card on[protected].fare amount is ₹ 1012 it was deducted two times from my account and not credited to my account .I.e., ₹ 2024
That amount is a bit urgent to me My account no.[protected]
Sir Please credit the amount ₹1012 to my account as soon as possible to you.

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