[Resolved]  Andhra Bank — Regarding misbehavior of lady staff towards customer

Address:534216

Respected sir,
Iam hereby feeling sorry to make a complaint regarding an officer named deepthi of vundrajavram branch, west godavari dt-534216, for her negligence to customer regarding gold loans & atm cards. I hv been roaming around the branch since 5times for a new atm card. Though there are atm cards she is not interested in issuing to customers where as she is asking us to come after 1 week for issue. she is even rude to customers for gold loans which has to be given within half an hour where asking them to come in the evening or take the amount the next day. We come to branches for requirement not for entertainment, she is so rude and arrogant which is clear in her behaviour towards customers. Since many years we were bound with Andhra bank but due to these people we like to close our accounts. we take gold loans for sudden requirements not for timepass or to lend anyone. we will be emergency for cash if due to her negligence we might have lost a person in our family but i request you to take action regarding the complaint. I can even talk to the branch manager but I need a quick action for her misbehaviour towards customers. hope you accept the complaint and rectify. Please dont let us loose hopes on Andhra Bank.
Thanking You
k satish
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Mar 31, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Feb 23, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Feb 24, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

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My online recharge is un successfull because of i dont receive the otp number ..my mobile num. Is [protected].. atm card num.[protected]..please solve my problem..thanking you

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