[Resolved] Andhra Bank — Transaction failed but money debited from my account

Hari Chaitanya

from Delhi, Delhi

Address:	532001
Website:	www.andhrabank.in/english/customerservice.aspx

Hello sir/madam,
I have an account in andhra bank (Account no:[protected] i had done transactions on 08/01/2017 and 11/01/2017 so due to technical failure the transactions was failed but money debited from my account so i request you please resolve my issue asap

Debited amount-
500 on 08/01/2017
500 on 08/01/2017
881.76 on 11/01/2017
A/c number[protected]

+1 photos

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Mar 5, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Jan 14, 2017

Updated by Hari Chaitanya hello sir/madam
i had done online transactions on several web sites but due to techincal failure those transactions were failed but money debited from my account

tranasaction no-[protected] in paytm on 08/01/2017-amont debited -500/-

transaction no-[protected] in paytm on 08/01/2017 amont debited -500/-

transaction no[protected] in free chrge on 11/01/2017 amont debited -317.34/-

transaction no-[protected] in free chrge on 13/01/2017-amont debited -684.94/-

transaction no-[protected] in mobikwick on 14/01/2017-amont debited -714.49/-

so please resolve my issue ASAP

name-VENKATA HARICHAITANYA
ac no[protected]
pn no-[protected]
REG EMAIL ID-chaitanya.[protected]@gmail.com
alternate e mail-harichaitanya.[protected]@gmail.com

Verified Support

Jan 24, 2017

Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details and email id. We will update you soon.

Regards,
Andhra Bank Customer Service

Verified Support

Feb 01, 2017

Andhra Bank Customer Care's response Dear Customer,

With regards to your compliant, we would like to inform you that an amount of Rs 500/- each has been reversed in your account on 16th Jan, 2017

Regards,
Andhra Bank Customer Care