[Resolved]  Andhra Bank — transaction failure by debit card

Address:Srikakulam, Andhra Pradesh

Hi! I am dr. T. Dinesh kumar. I am a customer of andhra bank account no ([protected]). I use my andhra bank debit card regularly for transactions and shopping purpose even on online. On 23/11/2017 i tried to purchase an item (Easyacc monster power bank) on amazon.com using my debit card but the transaction was failed but money was debited from my account rs.6599. And order was cancelled. Later i purchased the same item by net banking. But the money which was debited from my account first time was still not refunded. Please kindly do favour and do needful as i am facing severe inconvenience regarding transactions for several times. Thank you
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Dec 28, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Nov 26, 2017
Updated by Dinesh2jalsa
Dinesh kumar Tutika [protected] [protected]@gmail.com
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