[Resolved] Andhra Bank — Unknown deposit and withdrawal

Vasavan Biji

from Thiruvananthapuram, Kerala

Address:	Vadodara, Gujarat, 390020
Website:	www.andhrabank.in

Dear sir,
I am working in Kemrock and have a salary account in this bank (Andra bank, Akota branch, Vadodara, Gujarat) in[protected].21 pm I got a message about credit of Rs-30000 in My account. I think it may be my pending salary. But today morning[protected], 10:15 am) I got a message about debit of Rs-24000/- on[protected] and balance message was Rs-8160/- today I have recharge my phone Rs-120 throw paytm and Pay online KSEB Bill Rs-198.6. Now I got message about my balance Rs-2113.71. Now I am in Kerala my home town. I never gave check to anyone.
I want to know about the transactions made through my account by some one and please sent me my statement of 1st Nov-2016 to till. What is the safety of my account. What can I do for further safety for my account?
Thanks and regards,

Was this information helpful?

No (0)

Yes (0)

Jan 13, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Nov 19, 2016

Updated by Vasavan Biji Dear sir,
I am working in Kemrock and have a salary account in this bank (Andra bank, Akota branch, Vadodara, Gujarat A/C-NO-[protected]) in[protected].21 pm I got a message about credit of Rs-30000 in My account. I think it may be my pending salary. But today morning[protected], 10:15 am) I got a message about debit of Rs-24000/- on[protected] and balance message was Rs-8160/- today I have recharge my phone Rs-120 throw paytm and Pay online KSEB Bill Rs-198.6. Now I got message about my balance Rs-2113.71. Now I am in Kerala my home town. I never gave check to anyone.
I want to know about the transactions made through my account by some one and please sent me my statement of 1st Nov-2016 to till. What is the safety of my account. What can I do for further safety for my account?
Thanks and regards,
Vasavan Biji

Verified Support

Nov 21, 2016

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Dec 06, 2016

Andhra Bank Customer Care's response Dear Customer,

With regards to your complaint, you have been already informed by our Akota branch about no credit and debit of the amount in your account as mentioned by you in the complaint.

Regards,
Andhra Bank Customer Service