Angel Broking — False information provided about policy and worst customer service - SCAM ANGEL BROKING

Address:

G-1, Ackruti Trade Center, Road No. 7, MIDC, Andheri (E), Mumbai - 400 093

Hello people, We have bought two policies from Angel broking employees (1. Abhishek Pandey and 2. Avdhesh - spelling might be incorrect). Abhishek told us about this policy saying it is a very good investment option.
On a very first conversation, we made this clear statement that we needed an investment plan for 2 years only, not more than that. So he gave us a plan and gave all the calculations as per 3 years plan.
So we took the 2 policies from him. We were convinced as he gave us a very clear calculation for 3 years investment plan. I do have that calculation in my WhatsApp chat.

Then for the first premium, some extra charges were cut. On asking for it, he said he will return our every penny from icici. But there was no resolution for it until next month.
After that, we visit icici prudential local office and the guy over there told us that we have been provided every detail wrong and this is 10 years plan, not 3 years. For every policy you take, you are given a document that has all risk, cancellation, interest, bonus, and profit, etc information. We did not receive any documents. They did not send us any document at our current address, instead, they sent all documents to our home-town even though we have already requested them to send us to our current address. Due to lockdown, we could not go back to the home town to collect our policy document. And before we know, our cancellation period was due.

We complain about this to Abhishek. but he stopped responding to our calls and WhatsApp texts. Then we got the number of Avdhesh (his manager - do not know if it is true). He said, he will solve this asap and will fire Abhishek for this kind of fraud with any customer. Now we started dealing with Avdhesh. He gave us a number of ICICI executives and they both said this will be solved in a month. We should not pay any premium from now on.
It has been 6 months since then and this is not resolved. We have already paid 90.000 INR and it is a huge amount. Customer care, Avdesh, Abhishek none of them are giving any response.

I request all not to trust Angel Broking and any of their employee. They do this kind of scam and will eat your money. Their customer service is also very poor. I don't know how it is on top of financial services.