[Resolved]  Angel Broking — very bad response from angel executives

Address:

Hyderabad, Telangana, 50089

Angel broking facebook twitter youtube linkedin

Dear customer,

Please find the below details...

Subject : shortsell in margin
Reference # : [protected]
Date created : 25/06/2019 05.21 pm
Interaction history:

Response (27/06/2019 05.46 pm)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

Please note apart from tata steel you traded in 1) upl, 2) sun tv network 3) justdial ltd. Where in p/l cumulatively amounted to rs. 35472 including brokerage and other charges for all the trades.

That should not be considered while calculating the loss amount for 100 qty short sell-auction of tata steel.

We have provided you the detail calculation in our previous reply.
Please provide approval on the same so that we can initiate the refund of the same.

Thank you for giving us an opportunity to serve you.

Customer (27/06/2019 04.24 pm)
Hi

This here is the problem. On 20th short sell is495.20. It's total 49000 change. But in my ledger sheet it's showing 35472. Why this much difference. I think now you guys understand my problem. Pls clear my problem immediately. Don't postpone for tomorrow again. Already i losted 5 trading sessions because wrong entry's. Pls resolve my problem immediately. And i want to see in my account trading limits

Thank you

—
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Response (27/06/2019 10.43 am)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

We would like to inform you that on 20/06/2019, 100 shares of tata steel was short sold @rs. 495.80.

My - limit is -11480. They squared off 514 shares of reliance capital

While short selling, you received an amount of rs. 100*495.80 = rs. 49580 in your ledger.

On 24/06/2019, 100 shares of tata steel got auctioned @ rs. 502.80
Hence rs. 502.80*100 = rs. 50280 was the debit amount to be adjusted against your ledger.

Therefore loss amount is = rs.[protected] = rs. 700.

Brokerage and other charges levied on tata steel trade = rs. 172.57

Total loss on tata steel trade = rs. (700+172.57) = rs. 872.57

On your approval on the same we will process the refund of the loss amount.

Thank you for giving us an opportunity to serve you.

Customer (25/06/2019 07.03 pm)
I talked with helpdesk numbers. I didn't get responce properly. My client is m127567

—
You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w89P1%2B2Q5_c6n%3De1%3Dy%3DgmqKk%3...⇄gmail.com.
Customer (25/06/2019 05.21 pm)

— forwarded message —
From: madhavi rao
Date: tue, 25 jun 2019, 15:57
Subject: shortsell in margin
To:

Hi,

I bought tata steel shares 300 @491 ruffly. On 17th june 2019. It's fall. I sold 200 shares and 100 shares converted in to margin. On 19 th i sold tatasteel 489 ruffly. Again these 100 tata steel shares reflected in my holdings on 20th. I thought yesterday my order did not excuted. Again i sold tata steel shares @ 495. Change.
My problem started.

Points
1. If tata steel shares did not reflected in my holdings how can i do short sell.

2. Is short sell is there it have to be execute by 3.10. How did angel broking hold tata steel shares

3. On 21st my account has 6826. Now i received message i have to clear amt. (Deposit) 43000 change.

When relcap is @50. At that time i have to deposit 49000. I deposited 35000. 14000 change i have to deposit more. Ruffly if calculated 22000 i lost after i deposited 35000. Now relcap recovered almost 18 rs.in the sence 18*700= 13000 ruffly.

Pls clarify my problem.

—
You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w8y89Wd18u10dmtmFY%3DnN%3DgbxFXqqm...⇄gmail.com.
We hope we have addressed this query to your satisfaction. Kindly rate us on the quality of response received - click here

In case you have found our response inadequate or incomplete, you can click to escalate the issue to our manager - click here

Regards

Centralized service desk

Angel broking limited registered office: g-1, akruti trade centre, road no7, midc marol, andheri (E), mumbai - 400093 tel no:[protected] / 30837700 fax no:[protected] cin no :- u67120mh1996plc101709 sebi regn. No.: inz[protected] bse : cm, f&o, cd | nse : cm, f&o, cd |msei: cd |mcx:f&o | ncdex : f&o member code: bse: 612 | msei: 10500 | nse: 12798 |mcx: 12685 |ncdex: 00220 visit us at :www.angelbroking.com | for investor complaints / queries / feedback email us at [protected]@angelbroking.com or call us on[protected] &[protected] compliance officer : ms. Namita godbole (Email id:[protected]@angelbroking.com, tel:[protected].
[ — 001:004503:32425 — ]
Yes i m agree
Show quoted text
Hi

What's happening in my account. On 21st june 2019. My trading limits are 6826.

Before it's showed me 17000 some change in minus.

Now after taking with u angel people it's went in to - 43000 change.

Pls resolve guys.
Show quoted text
Hi

Yesterday i received message from angel

On thu, 27 jun 2019, 20:49 madhavi rao, wrote:
Yes i m agree

On thu, 27 jun 2019, 18:59 angel support, wrote:
Angel broking facebook twitter youtube linkedin

Dear customer,

Please find the below details...

Subject : shortsell in margin
Reference # : [protected]
Date created : 25/06/2019 05.21 pm
Interaction history:

Response (27/06/2019 05.46 pm)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

Please note apart from tata steel you traded in 1) upl, 2) sun tv network 3) justdial ltd. Where in p/l cumulatively amounted to rs. 35472 including brokerage and other charges for all the trades.

That should not be considered while calculating the loss amount for 100 qty short sell-auction of tata steel.

We have provided you the detail calculation in our previous reply.
Please provide approval on the same so that we can initiate the refund of the same.

Thank you for giving us an opportunity to serve you.

Customer (27/06/2019 04.24 pm)
Hi

This here is the problem. On 20th short sell is495.20. It's total 49000 change. But in my ledger sheet it's showing 35472. Why this much difference. I think now you guys understand my problem. Pls clear my problem immediately. Don't postpone for tomorrow again. Already i losted 5 trading sessions because wrong entry's. Pls resolve my problem immediately. And i want to see in my account trading limits

Thank you

—
You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w-9sb6_t0W9JZATHKwiMNu6y6_2dEBKcjR...⇄gmail.com.
Response (27/06/2019 10.43 am)
This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

We would like to inform you that on 20/06/2019, 100 shares of tata steel was short sold @rs. 495.80.

While short selling, you received an amount of rs. 100*495.80 = rs. 49580 in your ledger.

On 24/06/2019, 100 shares of tata steel got auctioned @ rs. 502.80
Hence rs. 502.80*100 = rs. 50280 was the debit amount to be adjusted against your ledger.

Therefore loss amount is = rs.[protected] = rs. 700.

Brokerage and other charges levied on tata steel trade = rs. 172.57

Total loss on tata steel trade = rs. (700+172.57) = rs. 872.57

On your approval on the same we will process the refund of the loss amount.

Thank you for giving us an opportunity to serve you.

Customer (25/06/2019 07.03 pm)
I talked with helpdesk numbers. I didn't get responce properly. My client is m127567

—
You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w89P1%2B2Q5_c6n%3De1%3Dy%3DgmqKk%3...⇄gmail.com.
Customer (25/06/2019 05.21 pm)

— forwarded message —
From: madhavi rao
Date: tue, 25 jun 2019, 15:57
Subject: shortsell in margin
To:

Hi,

I bought tata steel shares 300 @491 ruffly. On 17th june 2019. It's fall. I sold 200 shares and 100 shares converted in to margin. On 19 th i sold tatasteel 489 ruffly. Again these 100 tata steel shares reflected in my holdings on 20th. I thought yesterday my order did not excuted. Again i sold tata steel shares @ 495. Change.
My problem started.

Points
1. If tata steel shares did not reflected in my holdings how can i do short sell.

2. Is short sell is there it have to be execute by 3.10. How did angel broking hold tata steel shares

3. On 21st my account has 6826. Now i received message i have to clear amt. (Deposit) 43000 change.

When relcap is @50. At that time i have to deposit 49000. I deposited 35000. 14000 change i have to deposit more. Ruffly if calculated 22000 i lost after i deposited 35000. Now relcap recovered almost 18 rs.in the sence 18*700= 13000 ruffly.

Pls clarify my problem.

—
You received this message because you are subscribed to the google groups "angel support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w8y89Wd18u10dmtmFY%3DnN%3DgbxFXqqm...⇄gmail.com.
We hope we have addressed this query to your satisfaction. Kindly rate us on the quality of response received - click here

In case you have found our response inadequate or incomplete, you can click to escalate the issue to our manager - click here

Regards

Centralized service desk

Angel broking limited registered office: g-1, akruti trade centre, road no7, midc marol, andheri (E), mumbai - 400093 tel no:[protected] / 30837700 fax no:[protected] cin no :- u67120mh1996plc101709 sebi regn. No.: inz[protected] bse : cm, f&o, cd | nse : cm, f&o, cd |msei: cd |mcx:f&o | ncdex : f&o member code: bse: 612 | msei: 10500 | nse: 12798 |mcx: 12685 |ncdex: 00220 visit us at :www.angelbroking.com | for investor complaints / queries / feedback email us at [protected]@angelbroking.com or call us on[protected] &[protected] compliance officer : ms. Namita godbole (Email id:[protected]@angelbroking.com, tel:[protected].
[ — 001:004503:32425 — ]
Hi

Yesterday i received message from angel

[28/06, 10:28] himasrigallery: dear customer m127567, please pay rs.16148 by 5.30 pm today inorder to avoid your shares being sold on 28/06/2019. Click here to pay angbrk.in/sr/6cf4jg. Please ignore, if paid

And today i received message this

[28/06, 10:29] himasrigallery: dear customer m127567, your shares worth rs.35542 will be sold today.

And in my account -11600 is there.

How did u guys square off my reliance capital 514 shares. I need explanation on this
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