[Resolved]  AO Smith — ao smith water purifier no installation

We purchased a water purifier from reliance digital elante chandigarh. Everything was going good and they told us about the installation and service but now they are refusing to provide it. Moreover i purchased a resue care plan additionally for 2 years warranty worth 9000 the store itself. Its a clear case of miscommunication between the staff and authorities i am really disappointed by reliance service. I am left with no other option but to return it back to the store. Why are they even keeping such products when they cannot provide its proper service? It's a case of customer harassment and wasting there time.
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Aug 24, 2018
Complaint marked as Resolved 
AO Smith customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
AO Smith Customer Care's response
Dear Customer,
Thanks for sharing your feedback. We tried to fetch your information from our record, we couldn't get success. Please send your details to our grievance cell [protected]@aosmithindia.com
Your grievance reaches to top management of organization and handled by specialist.
We assure best of our service & committed to provide appropriate solution.
AO Smith Customer Service
Complaint comments 

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Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital

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