Apollo Munich — New member is still not added, even after i followed up for 7 months | |||
Hello, I have the Optima Restore policy # [protected]-01. I am calling your customer care service people for last 6 months to add my new born baby to the policy. I have still not got anyone who can collect the money from me & renew the policy. In last 4 months few people have called me & telling me that they will come to renew policy but after so many calls also noone came. My baby is already 7 months old and no one has still come to add my baby to the insurance policy, though after so many repetitive calling to the customer care people. Is this the kind of service from Apollo Munich..?? If the baby details not added in next 10 days, i will cancel the policy & would like to get my money back. Sikta Pattanaik cell: [protected] Was this information helpful? | |||
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+91 124 458 4333
Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033
I am Gaurav sharma holding medicalpolicy number [protected]. This policy is valid for today only.
Few days back on 5th september i hadraised request to add my wife's name Mamta rani and i was asked to pay premiumamount of rs 6848 and same amount was paid through cheque which has alreadybeen debited from my account.
Now the issue is at the time of fillingproposal form your agent mentioned Mamta's weight 4feet 1inch however actualweight is 4feet 11inches.when i checked with your agent he is saying that hehad mentioned 4feet 11inches but during mannual entry in system data entry boyread this figure as 4feet 1inch due to which Mamta's profile went in high BMIcategory.
Now i got a communication from apollostating that i have to pay 1007rs more as profile comes under high BMI
So i would request you to please get itrectified this issue on priority and update me on urgent
Moreover i have raised complaint at yourcustomercare number also
Regards,
Gaurav sharma
[protected]