Apollo Munich — wrong details in my travel insurance from makemytrip | |
I booked an international flight in makemytrip.com with booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance. I have a visa interview in 2 days and i needed this document very urgent. I raised a complaint with makemytrip customer care with reference id:[protected]. I was promised that it will be resolved in 24hrs but now since it crossed the promised time by customer care and no corrected insurance copy yet!! I also raised a complaint with apollo munich with case id 4344451 but no response yet! I have been calling them to expedite the process but no response. I request to expedite the process otherwise i will have to sue the company for my loss of visa interview, flight ticket becoming invalid due to my inability to submit travel insurance to the schengen consulate general. Was this information helpful? | |
Apollo Munich Health Insurance customer support has been notified about the posted complaint. | |
1 Comment | |
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Akhilesh Kumar Saxena, optima restore floater two years, 180100/11122/AA00837384. Dated 5 June2018 &individual personal accident policy no.180100/21002/[protected]. I have purchased above said policies on June 5, 2018.But I have not received the original policy documents till date.kindly search for the same and do the needful.
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Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033