[Resolved] Apollo Pharmacy — apollo digital bp monitor model u80b

sachdeva1

from Delhi, Delhi

Address:

New Delhi, Delhi, 110017

My brother purchased one Apollo Digital BP Monitor from Gurgaon in July, 2017 which is defective when reading reach 45 & automatically drop down. It has been thoroughly checked by Apollo Pharmacy, Malviya Nagar, New Delhi. Non-availability of bill Malviya Nagar has not replaced the machine. Since, Oct, 2016 my wife is on bed due to Shaft Femur surgery which has again to be attempted third time at AIIMS Trauma Centre, New Delhi on 16.4.2018. And my mother is also totally on bed due Infact-Paralysis 100% disabled due to which my whole family & house is disturbed. I am not able to find out the bill. Condition of machine is totally unscratched NEW ONE.

Under these circumstances, I request to issue necessary instructions to your Apollo Pharmacy, Malviya Nagar, New Delhi to replace the defective machine.

S.K.SACHDEVA
[protected]

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May 21, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Apollo Pharmacy Customer Care's response We have made a note of the details. Our official will get in touch with you.

Apr 10, 2018

Updated by sachdeva1 Please refer my complaint dt.5.4.2018 and Apollo response dt.6.4.18. As on date no official contacted me. Expedite.

Verified Support

Apr 12, 2018

Apollo Pharmacy Customer Care's response Please share me the bill or store details, where you bought the device. we get the details and connect you the nearest store to instruct team to resolve your issue as on priority.

Apr 12, 2018

Updated by sachdeva1 I had already explained that machine was purchased by brother from Gurgaon. My wife is under treatment of AIIMS Trauma Centre Vide TC No.[protected] since Oct, 2016 and my mother is declared by Civil Hospital Gurgaon totally disabled paralysed since Jan, 2016. whole family is disturbed and I am not able to find out the bill. My brother is not able to recollect about bill because old mobile no. does not exists.
I have shown the machine at Apollo pharmacy Malviya Nagar, Gurgaon & condition is totally unused even without any scratch.

Apr 27, 2018

Updated by sachdeva1 As on date no pharmacy person called me and resolve the issue on PRIORITY.

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Comments

Kapil2724

from Delhi, Delhi

Today I have purchased Mother Horlicks for my wife who is expecting and when we came home my wife saw the packet and it is expired.

I have not expected this from brand like apollo that too for a product which is very critical for Mother and child.

Please take action.