[Resolved]  Apollo Pharmacy — failed paytm withdrawal

I am a regular customer of Apollo Pharmacy, Indira Nagar, Adyar. On 11/08/2018 I purchased some medicines there and tried for the first time to pay via PAYTM for Rs. 187/-. As its showed 'failed transaction' I paid cash Rs. 100/- and utilised credit in my favour for the balance amount of Rs. 87/-. I now notice a withdrawal of Rs. 152.10 on that day in my SB account with Indian Bank, Adyar the following details: WITHDRAWAL TRANSFER PAYTM[protected]/paytm/ TRANSFER TO [protected].

I think this amount of Rs. 152.10 pertains to some other customer with the pharmacy (perhaps kept open on the paytm code bar screen there).

My bank informs that this amount is credited your account / your customer.

Kindly verify at your end and arrange to credit the amount to my account with the pharmacy.
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Sep 24, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Aug 22, 2018
Updated by AP Rangarajan
My mobile No. is [protected]
Verified Support
Aug 24, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-76 in your mail to enable us to address your concern on priority.
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