[Resolved]  Apollo Pharmacy — please replace my hot water bottle

Address:

Defence Colony, near Syndicate bank, now also known as canara bank.

Hi,

This is husain resident of 233, out colony sainikpuri, secunderabad, telangana 500094, phone [protected].

I bought hot water bottle from defence colony appollo pharmacy near syndicate bank (Syndicate bank now labelled as canara bank also, nearly three months ago.

As expected i just misplaced cash bill as i was not aware that i might need to replace hot water bottle as it started leaking from bottom.

Today, i had gone to replace it as there is one year warranty on it asking counter person that there is one year warranty on it.

Mr. Kishore, the supervisor, refused to replace bottle without bill. I requested him that he can find out bottle details by simply my phone number. He refused saying that he cannot waste his time on search. Initially he said that there is no replacement of bottle and when i showed one bottle kept there for sale, he asked bottle. Any bill can be searched by simply phone number.

I asked to give his phone number so that perfect complaint can be booked. He refused to give his number and said in entire appollo pharmacy there is only one kishore and he is not afraid of any one and even asked to me leave immediately otherwise it can result in anything.

Please look into matter and replace bottle as per company rule. Its not matter of money, behavior and company rule matters most.

With warm regards,
Husain ([protected])