[Resolved]  Apollo Pharmacy — worst store and staff in nalgonda

Address:508001

Dear apollo pharmacy

Iam srinivasulu k living in nalgonda.
Your first big store located at shivajinagar in nalgonda. This store is apollo franchise r the individual of the incharge person. The staff is behaving like there own outlet.

Apollo introduced points on purchasing prouducts door delivery and lot of cash back scheems by paying phonepay this is the good and excellent concept to improve your business.
But we failed to claim this facility in particular this store. I never claimed my points in this store 365 days they saying only one story internet is not available.
And when we orderd medicine simply they saying the staff is not available. Unable to process door delivery.
So what is the use of door delivery and points.

Now payment options by paying phonepay we getting some extra benefits from phonepay. Why store persons not providing this.
And i asked several times the company excutive phone no for discuss this issue s. Simply they said we have no company person number.
Without company person s how they appointed. And this people not displaying the company cotact details in this store.
In this store why the staff not providing the cash receipts immediately and redeem the points.
Really your company not provided internet facility to this store.

Finally check my transactions with your store by facing this type problem we purchasing in other stores.
Take necessary actions on this store.

K srinivasulu
[protected]
Nalgonda
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Oct 23, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Sep 22, 2018
Updated by Srinivasulukukudala
Revert me
Verified Support
Sep 22, 2018
Apollo Pharmacy Customer Care's response
We have made a note of the details. Our official will get in touch with you.
Complaint comments 

Comments

I have ordered sofy regular pad online from Amazon having order is:[protected] dated 06.09.2018. The packet was worth Rs. 85 per packet. Had paid an amount of Rd. 850 for 10 packs. Now today I have received pack worth Rd. 32 per pack I.e. overall cost of Rd. 320 only. Kindly revert ma balance amount of Rs. 530 in my account or cancelled my order.

Apollo Pharmacy Customer Care's response, Oct 5, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP1018-09 in your mail to enable us to address your concern on priority.

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    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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