Apple India — company not repairing the device they are asking money.

Address:Bangalore, Karnataka, 560037
Website:www.apple.com

Hi,
I bought iphone x from apple authorize shop on december 07, 2017. And just after 2 months, my phone has stopped working. When i visit the icare centre for repair the device so they are saying it is not under warranty and it has some un-authorize hardware modification so they can't repair. But it's a new phone and first time only those guys opened. I have paid 89k for this mobile and again they are saying if i paid more 90k then only they will repair my device otherwise not.

Address from i bought the device:
Shop no 3 & 4, mtk reddy complex, near marathahalli bridge, sanjay nagar, marathahalli, bengaluru, karnataka 560037

My details:
Name: rahul yadav
Mobile number: [protected]
Email: [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I buy IPhone 7 from your store on[protected], but after one day on[protected] phone was not working the "NO-SIM" message occur.I submit phone in Jammu Service Center -F1-Info Solutions & Services Pvt.Ltd (J&K))on[protected]., they said in telephone conversation that Phone is internally modification and you have to Pay Rs.28000/- for repair.

rahul54784's [Complaint's author] reply, Apr 17, 2018
The same thing they told me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information