Apple India — I am complaining about my iPhone 5s

Address:Mumbai City, Maharashtra, 400707
Website:comsumercomplaints.in

I bought my iPhone 5s in July 2016 from flipkart under 2 year warranty. One week back I removed my phone from charging but it wasn't switching on, later on after 5-6 mins it started working but the touch wasn't working then later on it started working on its own. This continued for 4-5 days .Next thing I see is there is a black spot on my screen and green patches on my screen. Took my phone to the maple showroom and they said that, "Mam sometimes when we keep the cellphones in our pocket something goes wrong internally and this is expected, we don't cover such problems in our policy. Please pay 16000(inr) for repairs or for a replacement pay 22000(inr)." This is pathetic .The services as well as the quality of apple are extremely poor and incompetent. I really need a solution for this because there is no way I am paying so much money for a mistake which I didn't do.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information