Apple India — in warranty issue | |||
I have purchased iPhone 7 plus from paytm on 2nd Nov 2018 . With IMEI NO.- [protected] and serial no. DX3X85JWHG04. Today on 30 April my phone suddenly stop working and shows Apple logo and on off sign . For this complaint I went to iPhone service center at Jabalpur (Napier town above hotel yellow chilli) . The lady at service center checked my phone and gave me a service call report receiving bill and mentioned that my phone is under warranty and there is some hardware problem and they will resolve it and will send my phone to Bangalore intime will provide me other phone. I have that receipt. After half an hour the lady told me that there is water droplet in my phone so they can't resolve my problem and it will not cover under policy . They charged me even they give me original receipt that I have an hardware problem and any other thing is totally fine My phone was fine till morning there is no water contact of my phone they fakely make my phone like wet which is not actually i have the proof even, but they are not hearing it . Please help Was this information helpful? | |||
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