Apple India — Iphone xr with imei code [protected]

Address:

Conquer care technologies Llp Visakhapatnam Andhra Pradesh m

Reference ID KZYDEQLN0Z
Serial number DX3Z94HEKXK2
Today i visited your authorised service center, Conquer Care Technologies LLP, 10-12-9/1, ground floor, rednam gardens, old jail road, Visakhapatnam.
The above phone was bought by me just 7 months back. I was facing the network issues and i could not connect to wifi or air pods or iwatch.
They formatted the phone and also loaded new operating software but the issue was not solved.
So they told me they have send it physically to Bangalore and get it checked which could take at least 15- 20 days.
My problem now is they did not give me a backup phone and the reason they stated was due to covid. Me being in the service industry it is so difficult to manage without a phone even for an hour. I am surprised and shocked that apple service centre does not understand customer requirement.
A.Ramana Murthy, Visakhapatnam, andhra pradesh [protected] email: [protected]@rediffmail.com