Apple India — replacement request for iphone 5s in warranty | |||||
Hi appleteam, I made a purchase of iphone 5s from croma mahavir nagar outlet on 12/03/2017. (Invoice # is - slf02a[protected].) For the first, 2-month phone was working fine, after that phone automatically use to get dead and never use to start even if you press the power button. It automatically starts after 5 to 10 hours. This was happening repeatedly. I went to croma store they suggested to go to apple center, thus i went there. The phone was in working state when i took there as i work on weekdays and can only go on saturday. Till now i have shown this phone to apple service center 3 times in last 2 months, every time they diagnose the phone and do a reset and say your phone is working fine. I have 3 videos in which i can prove, how the phone goes dead and does not start. I need a replacement as i have paid 20000 for this phone. Look forward to hearing from you soon. Regards, Abhay Was this information helpful? | |||||
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