[Resolved] Airtel Digital TV. Id. [protected] — Unable to procure a Recording Remote | |||
I've been requesting for a recording remote control as mentioned on the website, from the 7th February 2013 through the costumer care no [protected], and they have been do their best to assist me. This has been going on a daily basis, and i have been told that the engineer would visit me at my residence. On two occasions i was contacted by the engineer.saying that he would come giving me a time, after waiting for him he did not turn up. I tried to contact him on the no. he called from but was told that they had no connection with Air tel. Today I was informed by costumer care that the remote was not available.It has taken twenty one days to inform me. I request that the matter be taken up with the service center at Hubli Thank You S D Arnold C/o Y K Patil Vevekanand Colony, Keshwapur Hubli 580023 Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Verified Support Mar 01, 2013 Airtel Customer Care's response Namaste Mr.Arnold, This is to inform you that your concern listed on 28 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 02, 2013 Airtel Customer Care's response Namaste Mr.Arnold, Further to our discussion dated 28 Feb. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress. We assure you that we are committed to resolving the issue to your satisfaction. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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We would like to inform you that your concern listed 28 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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