[Resolved] Eureka Forbes / Classic Aquaguard — Disgusting customer response | |||
I would advise you all with the given poor service by this company representatives to register your complaints straight to the police so a criminal record is filed against them. This behavior is unacceptable even rude. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mradulla,
It seems that you are unhappy with are service. Please accept our deepest and sincerest apologies for any trouble or inconvenience we have caused you with your experience with any of our products or service.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.
Or provide us with your service request number if you have already registered a complaint with us
Service request number ____________________________
This way we can ensure that our customer service personnel addresses your issue immediately. For any further clarifications, please do write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team
It seems that you are unhappy with are service. Please accept our deepest and sincerest apologies for any trouble or inconvenience we have caused you with your experience with any of our products or service.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.
Or provide us with your service request number if you have already registered a complaint with us
Service request number ____________________________
This way we can ensure that our customer service personnel addresses your issue immediately. For any further clarifications, please do write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Eurekha Forbes — Disgusting service
Hi,I had bought Aquagard's Booster Model in 2008.I had entered in contract with them paying 2700 rs for 3 years.I somehow lost the receipt and document of contract,since then whenever i complaint that i am in contract period and need a service, however i dont have receipt they refuse to come and entertain any complaints.I have given them all the cheque details by which i paid them (Amount,Date of clearence,Bank's name).Service executive Mr.Ram Milan whom i caught hold asked me call Mr.Bosco which he says may be able to help me.I called Mr.Bosco and he said i will check the details and get back to me.He is not called back since.I have tried calling him but he refuses to come on phone.I dont understand that if a consumer looses a piece of paper and gives all the details needed, why they are harressed so much.I am disgusted by the service and i should say i am an unfornunate consumer of Aquagard's product.I will certainly stay away from this companies product here after.