Apps You Need — due to not getting my phone from apps you need

Address:

Ahmedabad, Gujarat

Dear sir/madam,
I have insured my lenovo a 7000 turbo with apps you need. Sometimes after my phone got damaged its handsfree slot not working properly therefore i had registered a complain on apps you need and their courier boy from delhivery courier service took my phone on 22/08/2017. After that day i contact customer care of this company to know the status of my phone and that time they told me your phone is transfered to noida for service and i was socked because i dont know their service center are in noida so i told them to cancle my order and return my phone to me but they told me once we are getting your phone at noida then we will send you your phone and after a week my phone reached at noida then again i told them to returned my phone but they are not giving me a good answer and not giving my phone also and all the day i m trying to talking with them but i cant able to reach them because the customer care is also not responding even if i call them 20-30 times a day.
Please kindly register my complain and make returning of my phone, as i got frustrated a lot now.

Name: ravindra
Mobile no: [protected]
Email id: [protected]@gmail.com
Extended warranty number: ew476931
Imei/ serial no.: [protected]
Brand: lenovo
Model: lenovo k50a40
Invoice number: in[protected]
Invoice date: 29 may, 2016
Invoice amount: rs.11000
Inclusions: extended warranty

Order no: ew166