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[Resolved]  Apps You Need — Mobile insurer is not accepting claim

Address:313002

Dear sir,
I am harshit kumawat
Mob. [protected]

मेने मेरे मोबाइल का insoure करवाया था। और मेरा मोबाइल अभी एक महिने पहले गिर कर demag हो गया है। और मैने claim form भर कर submit करवाया था। तोह मेरा claim form रिजेक्ट कर दिया है और कम्पनी में कॉल करने पर भी मुझे सही जवाब नहीं मिल रहा है। बोलते है कि आपका claim नही हो पायेगा तोह आप से request हे मुझे मेरे मोबाइल का claim मिले।
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Apr 21, 2017
Complaint marked as Resolved 
Apps You Need customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Apps You Need Customer Care's response Dear Claimant,

Greetings,

Please provide your CIN or IMEI or IRN no. to check the issue and process further.

Thanks & Regards
AppsYouNeed
Verified Support
Mar 21, 2017
Apps You Need Customer Care's response Dear Claimant,

Your case is repudiated due to you are under age at the time of insurance. Also at the time of insurance we sent you a confirmation mail which mentioned that if you are under age or you have any problem from policy so you are eligible to cancle handset insurance for 48 hours.
So now we are unable to refund any amount and same NIA repudiated your case.

Thanks & Regards
AppsYouNeed
Complaint comments 
2 Comments

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Comments

My name is Aashik kumar shah I'm from Kolkata, my CIN:D[protected]
i am all ready sumbit Original Invoice Box And Accessories
sumbit order no[protected]
sumbit order no[protected]

Reply
Apps You Need Customer Care's response, May 3, 2017
Verified Support
Dear Claimant,

Glad to inform you that your claim cheque dispatched at your address on 18-04-2017 by First Flight Courier Service which consignment no. is R991Q0881787.

Thanks for using AppsYouNeed Services

Regards
AppsYouNeed
Name -sk hobibur rohoman
claim no -d[protected]
policy no -[protected]
dear sir,
my cell phone samsung a5 10was already pick up from ecom express on the date 22/02/2017.pick up order no YMSE9497871.but till now there was no result.so please contact to this no [protected] for details
Reply
Apps You Need Customer Care's response, Jun 7, 2017
Verified Support
Dear Claimant,

As per our conversation the claim was settled and you had received the claim cheque.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

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