[Resolved] Apps You Need — Total Fraud | Phone delivered Urepaired | Motherboard changed | |||||
CIN No- D[protected] Original IMEI No- [protected] Changed IMEI No- [protected] I am a troubled customer, who wants to receive full 40% of the invoice as confirmed by you and demands from you to put the original motherboard in my phone. Everybody's is working hard to earn money and to buy the utilities and gadgets that help him/her in daily chores. And gets it insured with a company to safeguard the product. But I believe your company is there to earn money and to only deliver troubles to the customer in return. --You returned me the phone after 20 days. --I received my phone unrepaired from you on 1st Feb. --I took the phone to nearest Samsung service center for repair, there I was told that the IMEI no of my phone is changed, that my handset's MOTHERBOARD IS CHANGED. I am going through a tough time here. The motherboard of my phone Samsung S7 Edge is different from the one that is on the cover.Why in the first place is the motherboard changed? It was not the issue I asked you to resolve then why has it been changed? I am shocked to see this kind of attitude by the company, you are actually harassing me and wasting every second of my time. It is a complete fraud that your company has done to me. I don't know who is responsible at your end, your employees or the owner itself but my phone's warranty guarantee is all lost just because the IMEI has been changed at your service station. At all cost, I want a solution to this scenario and want to bring complaining to you over and over again to an END. Was this information helpful? | |||||
Apr 23, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Mar 23, 2017 Apps You Need Customer Care's response Dear Claimant, Handset Could Not Be Repaired Due To Unavailability Of Spare Parts. Unrepaired Handset Delivered To You Via Ecom Express (AWB:[protected]. Cheque Dispatched By First Flight (AWB: R991Z0379283). This cheque was made as per norms and policy. Thanks & Regards AppsYouNeed | |||||
Add a Comment | |||||
46%
Complaints
454
Pending
0
Resolved
208
123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
View all Apps You Need contact information
Post your Comment