Appsdaily — Samsung Galaxy A7 2016 | |||||
Dear sir/mam I wish to acknowledge you that i am highly disappointed with the kind of hospitality and services support being provided from samsung in gurgaon cyber hub. Informing you that i purchased a7 2016 & at the time samsung store executive told me to get insurance with appsdaily, as our samsung has tie-up with appsdaily for mobile protection. So i brought appsdaily mobile protection insurance for my mobile. I tried appsdaily customer care no. ([protected]) when it got damage in warranty period many time but the response always was (The no. You are trying to contact does not exist). I sent sms (Daily to 5676716) as well. Got response that, (Thank you for contacting appsdaily, our services executive will contact you shortly) but no response. When i got tired-up, i called to samsung customer car & register a complaint ([protected]) regarding the same & they suggest me to catch dealer from where you brought this device. I visit to them & sent email as suggested. They told me that we are taking followup with appsdaily for your device, but they didn't reply on email. Now two days ago told that appsdaily company has windup & we can't help you out in this & as per if you want, can raise to consumer court & can a fir case file against the appsdaily. Now, you please tell me. Is this the way, what appsdaily providing customer support. There are lots of mobile's brand in india to buy. But i purchased samsung only because it's a brand & will support in future in trouble. Now request you to please help in repairing my device. Will be very thankful to you. Regards, Kanhaiya. Singh Mob:- [protected] / [protected] Email:- kanhaiya. [protected]@gmail.com Was this information helpful? | |||||
AppsDaily customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I was driving my suzuki access and at around 70-80 speed last night and my phone rings while taking my phone out of my pocket my grip got loosed and my phone fell on main road where cars were going and when i went back its screen was totally broken
Reply
The has return device without any repair and will be refunding the amount of Deductible Colleted from me without any interest post deducting inr 500 towards seevice charges.
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