Aqua Pure Plus Complaints & Reviews

I bought ro purifier from this company. They claim that they will provide free service for 3 yrs at the time product installation. But they are not following the same. I'm trying to book a general service request for past 7 days, though i get confirmation sms, but one one came to my house. Their customer service very worst and i do not understand why they are running this at all.

Their contact number: 044 – 6680 2222, +91...

I purchased a water purifier from the above company that got installed on 08/04/2016 and the warranty according to the warranty card is till 08/04/2018.

At the time of purchase, I was promised that a comprehensive maintenance including spare parts is covered under the warranty but every time they came for service, I was charged either saying there is a filter that needs to be replaced or they'll put some crystal balls in the...

This was one of the worst decision and waste of 18, 000 down the drain for a pathetic water purifier which I went without knowing in the Chennai Trade Centre Exhibition.
Then I was promised a free service for the first year and apparently, I was refused one and had to enter an AMC. They claimed all spares and labours is free in AMC but later they saw the filter is not covered the purification ball is not covered, the motor is not...

We bought a Whale 25 lph water purifier on 30th April 2016. It started giving a problem with filter and after repeated complaints for more than a week - it was serviced on 30/11/2016, just one day later it started giving the same problem and we have been calling the company ever since for more than 8 days but no response in terms of service till now (11th dec 2016).
This company is highly irresponsive and many times when we ask for...

Complaint no : sr[protected] dated:7/11/16, i have purchased the aqua pure plus on 18/06/2016, i have raised a complaint past two month back to change the filters, but they have not send the person. after that machine is got problem on 06/11/16, i have raised a complaint on 7/11/16, (monday) they told technician will attend the problem in 24hrs. because of that we have taken leave from my office and be in home for the technician visit but...

The problem started the day the Aqua pure service person visited for servicing after which he did something short circuit in the AQUAGURAD device circuit and after that I have been daily chasing them and now It is been 8 days now and I am daily calling to the service center and people give reasons that service technician is absent and all that crap, will immediately send him and I waiting for that day to come.

I would rate...

This is to inform you Sir, for the past 2 months i am contacting these numbers
1) Kaviaselvan - [protected]
2) Murugan - [protected]
3)Kasirajan - [protected]

I was been continuously contacting all these 3 nos no body respond to my call.The problem which i am facing is in my product is i am unable to load water in my tank. the person who came for the service is Mr.Vivek he said switch is not working so he...

Purchased the product in 2014. since then product is of no use. its a uv + ro of type what i bought. never had the taste of water. disgusting customer service.
I took amc on 31 dec 2015. executive said the amc worth of rs.4000/- is in offer for rs 2222/- with one year free service. i paid for it. they gave me 4 filter and i was conveyed that the entire one year service and filter changes and memberance are covered with this amc. since...

After a month of purchase product itself not working. I have called the customer care and registered a complaint. It have been two weeks no action from this company. I am chasing like anything every time they will tell a technician will attend your complaint today. But no one will.

I think this is a fraudulent company. Many users are affecting with the same issue.

Please take action against this company. I...

About the company: the company aqua pure plus situated in anna nagar in chennai is water purifer seller and service company. They sell sub standard products at higher price. They attract customers through their service features which are all false

Issue: the water purifier unit is one month old. There has been a leakage for which we have been complaining for the last 4 days. The company is making false promises to come and...

The aqua pure plus peoples approched me and offered to service i accepted their offer to replace all filters and membrane and tubes they said this will cost me rs 2222/ and i accepted the offer and i payed rs 500/ as advance balnce will be paid on completion of job and they promised their technition will come with in half hr this is happened on 11th april un till this day they have not come to service my ro machine every time i call them...

I have brought RO in the above mentioned company when I use the RO water first time my children were not feeling well I complaint first time a person came after a week and change the filter in the new machineand in week it took 45 to 1 hour to fill the tank and one day it took 2 hrs to fill half a tank I complaint 2 nd time no response for week then from customer care I got murugan no after a week the same person came first he told electrolyte...

Firstly they do not come regularly as per there interval mention after so many time of following if they come the boy does not capable or doing service of aquagard properly
This is second time my aquagard machine was not working the service boy came n told me that your aquargard pcb or main cercuite board is not working this will cost me rs1800 n it is not covered in amc then i call aquagard company service for same the technician...

Deficiency of services. We hav e sent the following mail to them.
"We had purchased a purifier on exchange basis and as there were few defective parts you had promised to replace it. on enquiry regarding the status of when it will be done you were giving false dates and have not taken any action. Nowadays when contacted by phone you are not attending to the call at all. the copy of the bill and the service card is attached herewith....

I would like to share the incident which is happened to me with the AQUA PURE PLUS team .i have raised a complain for servicing my machine on 14th of Nov 2015 with the Complain Number : 159427 but still now i dint receive any technician at my place and when i called them they use to tell that the technician will come in half a hour are in one hour .....

I have bought two units of the water purifier from Aquapure plus, Trichy office two years back. As long as I was at Trichy city, they have been providing the after sales service. But, once I have shifted to Batlagundu in Dindigul Dist, I have been requesting the company for servicing of the unit for the last one year, but though their Chennai office assures the same will be attended to, no service technician so far called on us. Recently...

DEAR all to get services u need to call
Right number[protected] or toll free [protected].please avoid to call sale's person or technicians directly.. That's y total system damaged.. If you perfect please call to call center get complaint number based on your complaint u will get with in 24hr service...

Purchased RO water purifier and got it installed 8 months back. During the rime of purchase, it was been told for every 2 months a person a will come and check the machine and service it, which is a free service for 1st year and then it's a paid service. Called their customer care for service, they took a complaint but no one showed up. Following with them for the past 6 six months for single service. Wrost customer service have ever seen,...

I had purchased aqua pure plus water purifier (RO + UV) on 18/05/2014 final recipt no APP/R/06/7158. The purifier did not work for the past one month inspite of repeated complaints through phone, none of the customer care personnel attended or responded for the complaint therefore, i request you to look into this matter seriously and myself and my family had a undergone a mental stress because of repeated negligence. Company name - Aqua...

i had purchased Aqua pure plus water purifier (RO+UV) on 18/05/2014, final receipt No. APP/R/06/7158. The purifier did not work for the past one month, inspite of repeated complaints through the phone, none of the customer care personnel attended or responded for the complaint. Therefore, i request you to look into this matter seriously and myself and my family had a undergone a mental stress because of the repeated negligence....