[Resolved]  Aqua Pure Plus — no service after first time

Address:Thane, Maharashtra, 400097

- date of incident: 22nd sept, 2017 to date

- description: after buying the one year contract, which stated 3 more services with any part replacements, no one returned even after the 6 months and several calls. There is no response other than will come tomorrow, but no one turns up. The purifier has currently stopped working and there is still no one to show up for the servicing and part replacements. This has continued for the past 15 days or so and still going.

- company complaint number: [protected]

- customer number (Phone number): 28891166, malad
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Sep 7, 2017
Complaint marked as Resolved 
Complaint was marked under the wrong Company. Mistake on my end. Truly apologize for that.
Aqua Pure Plus customer support has been notified about the posted complaint.
Sep 06, 2017
Updated by Akiboy90
Complaint wrongly posted to the wrong company with the same name. Mine is located in Mumbai. Truly Apologize for that. Not sure if this complaint can be cancelled.
Verified Support
Jun 12, 2018
Aqua Pure Plus Customer Care's response

Sorry for the inconvenience. Kindly send your contact number and we will send the Technician to your place and solve the issue at the earliest.


Vishnu S
Complaint comments 


Aquapure purifier uv -05 water leakage and short circuit may be repaired. I have purchased through safe and secure on line marketing pvt ltd vide invoice no. Ezee/2016-17/144668 dated 20/01/2017 pls do needful

I am aserving in Indian Coast Guard under Min of Defence so kindly do help to a soldier and family to have good water
Our aqua pure plus is damaged and we are requesting for service since lst three days. No service at all. Customers are harassed without service.
Very poor product is aqua pure plus pvt ltd[protected] this u r customer care number if I see the address I slap the lady 3 months go no one come to service will call again and again no response I am very angry this product i[censored] want any money come and beg me Otha pota badu
G.v. Magesh's reply, Nov 24, 2017
Come to service if u not service the product I will put case this product this last warning

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