[Resolved] Aquaguard Water Purifier — Service not done | |||
Dear Sir, I am filing complaint against Eureka Forbes (Aqua Guard Water Purifier department) I give service request on[protected] for reinstalling & Filter change of my water purifier, Complaint No: 90350297,[protected] service engineer came & reinstalled my water purifier but not changing filter due to it's in AMC, he said filter not in stock so tomorrow I will come and change it, but he not come on next day. So again I called customer care regarding this issue, Complaint No: 90442910 But no response after some days I called again customer care regarding this issue, they given one more Complaint No: 90470729 But same, no response again so I called again customer care regarding this issue, they given one more complaint No: 78610177. It's keepon continuing, but no response, they don't have toll free number also, so each and every time I have to spent Rs.15 to Rs.20, nearly I called 20 times that customer care & concern department directly. Please fix this issue As Soon As Possible. Thanks Bagyasamy Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I have registered complained on 1st July. Till now no one called, I am calling every day to know when they will come.
when ever I call they will tell that service person will come in the evening. Today again I called, again same answer, person will come before 8.00 pm.
This the service aquaguard is providing.
while purchasing, they told 2 free service will be done. The worst service of any product I have ever come across.
4 months ago, when I called to shift to new house, that time also no one turned up and the request they closed without making a single call to me.
We definitely be serious and make police complain against his fraud company who does not provide service after sales.