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[Resolved]  Aquasure — regarding negligence of concerned service authority

It is to bring in notice of you that i have complained about my aquaguard ro on 24th november only but till now no action has been taken by the service center. My ro is leaking due to which my kitchen is always watery and slippery.
The situation is getting disgusting day by day.
I have complained about it several times bht till now jo action has been taken. Please pay attention towards it or else i will have to register complaint to any high authority.
Thanking you
Arun dixit
Mobile no - [protected]
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Jan 6, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
Eureka Forbes Customer Care's response Dear Arun,

I have informed my team in Patna about the issue you're currently facing. Require your patience in the meantime as they will surely get in touch with you at the earliest to service your product.

Regards,
Priya
Verified Support
Nov 30, 2017
Eureka Forbes Customer Care's response Dear Arun,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Complaint comments 
1 Comment

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Comments

I purchased aquaguard reviva nxt model on 13.11.2017 on snapdeal.com
Complaint registered on 14.11.2017 for installation. But till date i.e 18.11.2017 installation was not done. Four times I called the customer care people but their reply was that "installation will be done in couple of days"
Complaint number: [protected]
Reply
Eureka Forbes Customer Care's response, Nov 29, 2017
Verified Support
Dear Kiran,

I have shared your request with my installation team in Chennai. They will contact you at the earliest to do the needful.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 29, 2017
Verified Support
Dear Kiran,

Thank you for confirming on call that your product is successfully installed. You may get back to me if you need any other assistance in future.

Regards,
Priya

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