Arena Flowers — worst service actually no service at all

Website:

www.arenaflowers.co.in

I ordered for a midnight delivery (With additional charges) which arena flowers did not deliver neither did they inform me (My contact number & email id was mentioned).

When i called customer service next day their reply was their team called the receiver but couldn't get over phone. My friend did not get any call actually.

Then i requested to deliver fresh flowers 2 days later, but they said after 2 days they will deliver those same old flowers.

They didn't even attempt to deliver the order, neither would they cancel it nor did they try to deliver fresh flowers.