[Resolved] Asian Paints — Bangalore, jp, nagar, new house painting cheaper paints instead of epoxy spray used | |||||
Dear madam/sir, There has been no reply received by us, towards the damage done by your agency. My emails to you are going unanswered. This is not acceptable and is unfair to clients like us, Who pay you huge amounts, considering the prestigious name Of asian paints. We have waited for 4 months now for your corrective action, which has Been very painful, as it is our new house and we have always wished To have a house warming ceremony, in all glory and happiness with Our near and dear ones. But the damages done by your agencies And now your negligence towards our attempts to reach you, And letting your loyal clients down in this manner, has hurt us Immeasurably. Sharathraj v l [protected] Sent from my ipad Begin forwarded message: From: [protected]@gmail.com Date: 1 february 2017 at 5:39:54 pm ist To: hebbur. [protected]@asianpaints.com Cc: shruti. [protected]@asianpaints.com Subject: sharathraj v l Dear madam/sir, This is the photo of the staircase railing, on which you were supposed to do spray painting of epoxy paints, and i have paid fully for the same. But as you are already aware and from what you can see in this photo above, the painting done by yourselves, is inferior to normal enamel painting too. We have finished all other works in our new house including italian marble flooring, teak wood balustrade and doors and windows, expensive electrical fixtures and even meticulously made green areas.in the middle of all our expensive interiors, your railing painting is an eyesore and seriously demeaning for us personally and an embarrassment in general. We are and feel very cheated by this. I have raised this issue of wrong work done by many times and have waited long for you to provide a solution. There has been no attempt by you untodate to undo the damage done by your painters. No spray painting was ever done here, in line with the payment received from us and we are clueless to understand the methods adopted by your painters to achieve such ugliness, as seen in this actual photo. In the absence of any corrective response from you further, we will initiate the appropriate legal action as per our rights, against the probably irreparable damage done by you. With regards, Sharathraj v l Sent from my ipad Was this information helpful? | |||||
Mar 18, 2017 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support Feb 15, 2017 Asian Paints Customer Care's response Dear Sharathraj, we apologize for the inconvenience caused to you. We have escalated your complaint to the relevant team. We assure you that our team will address all the issues faced by you.
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