[Resolved]  Asian Paints — complaint No [protected] dt. 31.08.2014

Address:New Delhi, Delhi

I have been chasing local representative of APHS for carrying out the rectification job occurred due to inferior quality of paints/ workmen ship of APHS for last 3 months. Lastly filed complaint at consumer complaint as referred in subject. Representative visited my house and started finding faults in wall to establish that no repair work can be done by APHS which are all rubbish excuses. I have taken the services of APHS on the premise that it is good ethical and consumer friendly company and does best quality product and workmen ship and keeps its promises if there is any shortcoming in their product. But all these tall claims appear to be bogus and false. I have paid APHS for their promises to provide best quality + services but I am, now after seeing the attitude of APHS, will NEVER AND EVER recommend my friends to go for APHS which is a fraud company. Secondly PLEASE TREAT my this email as NOTICE and if I have received any positive response with 7 days from today, then I will send my complaint to your MD directly and secondly I will forward this complaint to CNBC PEHEREDHAR and file consumer complaint with Consumer Court. | Request you to kindly forward my this NOTICE to your legal dept. To ensure that I will get a proper reply. I am General Counsel & CS of MNC (consumer good) and avers with my rights as consumer. Best Regards, Atul [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Atul, the inconvenience caused is much regretted. Allow us 48 hours to look into this matter and come back to you with a suitable solution please. Thanks.
Hi Atul, we understand that our local team has contacted you via email yesterday and have confirmed that once the weak plaster is fixed, we will do a repainting of the 4 walls in question. Hope this answers your concern. Thank you for reaching out to us.
APCCCC,

Thnx for your reply.

Your local representative is aware that there is one room and one rest room(TOILET) which has problem.

I am not sure whether your reply is considering only one drawing room or it covers both drawing room + rest room.

Please clarify.

Further please note that as per your advise I have to fix weak plaster, but it will take some time. I will try to fix the weak plaster from some masion which may take 4-5 weeks as presently I am travelling out of Delhi for 2 weeks and will be back after second week of October, 2014.


Please confirm accordingly .

BR


atul
Sure Atul, give us a bit of time to check back and confirm. Alternately you can always reach our local team too. Thanks.
Asian Paints is worst ever company and they are into the business of fooling customer. There is one person Andrew whose mail id is "andrew.[protected]@asianpaints.com" and he is the worst every guy in Asian Paints and worst horrible guy. Aswin choksi is MD and his mail id is "ashwin.[protected]@asianpaints.com". Other mail id's of Asian Paints is Manish Maudgil <manish.[protected]@asianpaints.com>, Sushant Toraskar <sushant.[protected]@asianpaints.com>, Shruti Rajamohan <shrutir.[protected]@asianpaints.com> and Lakshmi Narayanan B <lakshminarayanan.[protected]@asianpaints.com>. All this guys will also not listen to your problems. I had already lodged my complaint with them but till date they are just arguing over mails and pinpointing issues and when I provides them proof then they take u turn and comes up with new issues and starts elaborating things. Worst ever is Andrew Williams. After writing so many mails and even when they asked for proofs and all proofs provided by me then also they not have any answers and then start diverting the topics from actual case to some other points. My mail id is ra.[protected]@gmail.com.

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