| Address: Eden The Forest, Beerpara Lane, Paikpara, Kolkata - 700030 |
Dear Sir/ Madam,
I hope this message finds you well. I am writing to formally address the concern regarding delay in project completion.
Customer ID: [protected]
Customer Name: Sandip Pal
Project execution start date was 27.05.2024 and scheduled handover was on 25.08.2024 plus 15 days commercial closure as per mail dated 21.05.2024 (superseding system generated wrong mail, which was brought to the notice by me).
This is to note that 100% payment was done on 17.07.2024.
I have received an email dated 15.09.2024 that percentage completion is 95%. It's 24.09.2024 - almost reaching 120 days since start, till date the Project has not been completed and handed over for habitation, which constitutes a breach of our agreement.
Yesterday I visited the site and found work still pending.
I had to postpone all my planning for shifting of furniture, installation of accessories due to this mismanagement from your side.
It is a total mess of time planning, no base of commitment, no proper communication with the teams working, frequent absenteeism of the working team without prior information in regular course,
Each time the handover date is getting revised and delayed from your side, from 25th August to 09th September, 19th September, 22nd September and 23rd September, still pending.
Now I am not finding any difference between local Interior Parties and Interior Giant like Asian Paints Beautiful Homes.
Following are the concerned people involved in the project.
SD/ED: Arkopriya Nandi (p[protected]
CSO-ACQ: Anuvab Sinha (p[protected]
CSO-EXE: Abhishek Kumar Ray (p[protected]
During the process of my journey in the project, there was no single nodal person available who was monitoring the progress centrally.
Now in this juncture please help me out to get my dream home in my hand.
Thank you for your understanding.
Thanks & Regards:
Sandip Pal, Senior Manager, CHP-MM
संदीप पाल, कोयला प्रबंधन संयंत्र
NTPC LTD.
Darlipali Super Thermal Power Station
Mob: [protected], [protected]
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