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Asian Paints Complaints & Reviews

4.3
Updated: Feb 25, 2026
Complaints 896
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Asian Paints reviews & complaints page 2

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A
Allen p george
Jun 11, 2024
Jun 13, 2024
This thread was updated on Jun 13, 2024
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Getting marks

Address: Koyikaleth house, opposite st marys residential school, Pathanapuram, kollam, kerala, India.

Asian berger interior paints I was used last month for my house. Its getting scratches or marks easily when we touching in the wall....
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A
May 2, 2024
Jun 29, 2024
This thread was updated on Jun 29, 2024
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pathetic customer service and unethical behaviour

Address: Kanpur, Uttar Pradesh

A contract was set up with SUBHASH PAINT AGENCY PRIVATE LIMITED, KANPUR, U.P. (referred to as paint agency or agency in further statements) through their Asian Paint associate Karan Vidhyarthi in Jan 2023 to putty and paint my house at a cost of INR 2, 70, 000. Contract attached.

The paint agency then handed this contract over to one of their painters (Rajveer) who wasn't skilled and didn't know the basics of the job. He worked...
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Lekram985
from Chandrapur, Maharashtra
Apr 2, 2024
Oct 4, 2025
This thread was updated on Oct 4, 2025
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tso not responce new contractor for registering in masterstroke programs

Dear Sir/Mam

I am a painting contractor

My Dtails ...

Name - Lekram Sudama Sahu
Bp No. - [protected]
Task Id - [protected]
Mobile- [protected]
Adhar[protected]
Pan - FBVPS5691N
City - Chandrapur( Maharashtra )

Subject - Tso not resolving my problem and not responce my call messages

I am trying to register in asianpaint masterstroke...
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A
akshay0111
Mar 31, 2024
May 29, 2024
This thread was updated on May 29, 2024
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Ant eating away paint on newly painted wall

Address: Udiyankulangara Arayoor 695122

I recently painted my wall with asian pain royal emulsion paint brought from one of the dealer in my place...
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Meesala Kumar raju
from Anantapur, Andhra Pradesh
Feb 25, 2024
Mar 23, 2024
This thread was updated on Mar 23, 2024
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Redemption

Address: Anantapur

Redeempstion of disabled, paytm service failed...
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A
Anilbaria
from Dahod, Gujarat
Jan 12, 2024
Feb 12, 2026
This thread was updated on Feb 12, 2026
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Masterstrock

Address: At Adalvada ta dhanpur Dist dahod

Masterstrock full kyc karvani he plz halp...
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R
RichSin
Jan 8, 2024
Feb 16, 2024
This thread was updated on Feb 16, 2024
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I have just one regret from 2023 – choosing Asian Paints for waterproofing services. It created a complete mess in my home, draining me both mentally and financially.

Let me quickly explain the modus operandi of Asian Paints regarding their waterproofing service. It is a real scam. If you show interest in their waterproofing service, one of their representatives will visit the location for a recce. During the recce, they will give a positive go-ahead so that you, as a customer, don't seek a second opinion. Once you agree to the shared quote, their dealer will start the work, and here comes the real picture - The dealer will break the surface in such a way that civil work will be required, even though it was unnecessary; this is how they make money.

We chose Asian Paints because both my husband and I are working, and we had no time to minutely manage the local vendor. We thought hiring a professional would ease our work, but this proved to be entirely wrong.

My biggest nightmare was when they removed the terrace surface and asked us to get it fixed since it fell under civil work, not their responsibility. In the middle of this mess, we had no other option but to ask the same vendor for a quote to get the civil work done. Please note this is all part of their strategy to make money; the customer is trapped with no other options!

They did shoddy work, which I highlighted multiple times over email. After following up multiple times, Asian Paints refunded the advance amount paid to them, but the amount paid to the vendor was not refunded. The issue is the entire incident not only damaged my terrace but also caused severe floor damage due to water leakage. I want to remind the team that we opted for waterproofing service but ended up damaging our entire home.

Please check the videos of the damaged roof.
+1 videos
Jan 8, 2024
Complaint marked as Resolved 
Due to Asian Paints, my entire home has been gone through so much of damage and they are marking the complaint as issue resolved. Wow, what a company! First they block you on social, if you highlight their issue and post that they will mark your complaint as resolved. And such companies claim that they are leading brands, wow.
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2024
Asian Paints Customer Care's response
Hi, we are extremely sorry for your experience and understand the concerns raised by you. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
Verified Support
Feb 16, 2024
Asian Paints Customer Care's response
Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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    S
    sjm_wavoo
    from Chennai, Tamil Nadu
    Jan 2, 2024
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Poor Quality of Asian Paints' Premium Products

    Address: The Company is located all over India

    We had the unfortunate experience o[censored]sing the Royale Luxury Emulsion. The finished product has thousands of tiny holes and feels like sand-paper. This is unbelievably poor quality. How BAD must a product be that it becomes so very difficult to apply?? It has been a terrible experience, unnecessarily prolonged the project from the assured three to all of ten days, and a colossal waste of our time and money and destroyed ourf amily's holiday...
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    Dilavar shekh
    from Anand, Gujarat
    Dec 30, 2023
    Jan 3, 2024
    This thread was updated on Jan 3, 2024
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    Mastarstorks token payment pending

    Mastarstorks tokens payment pending
    My BP. No. 41164359
    My mobile number.[protected]
    Name . Dilavar shekhansari...
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    ram_sethu_51
    Dec 23, 2023
    Jan 8, 2024
    This thread was updated on Jan 8, 2024
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    Resolved

    Address: madipakkam
    Website: asian paint contractor

    The price is unreasonable, and the quotation does not provide details on labour and material costs—there is no way to find the price difference between the products. Feel like Asian paints encourage bad service practise as a service.
    Feb 12, 2026
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Dec 23, 2023
    Asian Paints Customer Care's response
    Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
    Verified Support
    Jan 08, 2024
    Asian Paints Customer Care's response
    Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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      S
      Salmonsk
      from Warangal, Andhra Pradesh
      Dec 7, 2023
      Jan 7, 2024
      This thread was updated on Jan 7, 2024
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      Resolved

      Address: Warangal Andhra Pradesh kazipet subedari

      Invalid account problem
      Feb 12, 2026
      Complaint marked as Resolved 
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Dec 11, 2023
      Asian Paints Customer Care's response
      Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
      Verified Support
      Jan 07, 2024
      Asian Paints Customer Care's response
      Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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        J
        jaikumarsn1982
        Dec 7, 2023
        Jan 7, 2024
        This thread was updated on Jan 7, 2024
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        Project delay and Quality of Work

        I have handed over my project to Asian Paints Beautiful Home Services in Feb 2023 and the project is still not completed even after constant follow ups and requesting almost to everyone in the hierarchy in Asian Paints.

        First of all the Management is very irresponsible and does not even pick calls when I try to reach them about the delays.

        The quality of work as compared to the standards are not at all matching....
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        Prmendra
        Nov 30, 2023
        Dec 11, 2023
        This thread was updated on Dec 11, 2023
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        Resolved

        Address: 247669

        1 sal se TRAI kar raha hun meri KYC nahin ho rahi hai
        Feb 12, 2026
        Complaint marked as Resolved 
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Dec 11, 2023
        Asian Paints Customer Care's response
        Hi Prmendra, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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          K
          kusha pujhari
          from Junagarh, Odisha
          Nov 21, 2023
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          Junagarh

          Address: junagarh
          Website: fb

          Kusha pujhari mobhile number [protected]...
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          Ratheesh mulloor
          Nov 16, 2023
          Nov 17, 2023
          This thread was updated on Nov 17, 2023
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          Resolved

          Can't login to masterstrok application
          Invalid mobile/bp
          Feb 12, 2026
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Nov 16, 2023
          Asian Paints Customer Care's response
          Hi Ratheesh, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
          Verified Support
          Nov 17, 2023
          Asian Paints Customer Care's response
          Hi Ratheesh, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
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            B
            Brandsuffer
            Nov 6, 2023
            Nov 6, 2023
            This thread was updated on Nov 6, 2023
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            Resolved

            Address: Mumbai

            Lack of labour and material supply by Asian paint contractor. Since Thursday 1 painter is working and supply of colour not timely. Sent wrong colour box for painting. In 4 days 1 room got ready out of 750 sq feet house.
            Feb 12, 2026
            Complaint marked as Resolved 
            Asian Paints customer support has been notified about the posted complaint.
            Verified Support
            Nov 06, 2023
            Asian Paints Customer Care's response
            Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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              Tejas Kapasi
              Nov 3, 2023
              Nov 6, 2023
              This thread was updated on Nov 6, 2023
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              Resolved

              I took Asian Paint Service to paint my home. They completed the service but now within a month, I started seeing the cracks in the wall. I have been sending them emails, and calls and trying to reach out they are not responding and have not even bothered to address the issue.

              There was also another issue they printed the wrong address in the Invoice and told me if we couldn't give you a corrected invoice.

              I was asking them to just provide me a better solution and do touch-ups but they are refusing to even visit and check it out. I have shared pictures, videos and it has been almost a month now.
              Feb 12, 2026
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              Verified Support
              Nov 06, 2023
              Asian Paints Customer Care's response
              Hi Tejas, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                Rijvankhanpathan
                Nov 2, 2023
                Nov 3, 2023
                This thread was updated on Nov 3, 2023
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                4 mahi ne se try kar rha Bhut koshish ki yr but no response hamre deellar ne bhi bola ki 15 day me ho jayega par 4 mahine ho chuke fir bhi kuch nahi hua...?
                Feb 12, 2026
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                Verified Support
                Nov 03, 2023
                Asian Paints Customer Care's response
                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                  M
                  Manoj moji
                  from Chandigarh, Chandigarh
                  Oct 25, 2023
                  Oct 26, 2023
                  This thread was updated on Oct 26, 2023
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                  We ordered wallpaper from Asian company and we received a wrong product .We are calling them from 5 days to company but they are making excuses
                  Feb 12, 2026
                  Complaint marked as Resolved 
                  Asian Paints customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 26, 2023
                  Asian Paints Customer Care's response
                  Hi Manoj, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                  Verified Support
                  Oct 26, 2023
                  Asian Paints Customer Care's response
                  Hi Manoj, we understand that you have had an unpleasant experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                    M
                    Manishasian9
                    from Unnao, Uttar Pradesh
                    Sep 29, 2023
                    Oct 3, 2023
                    This thread was updated on Oct 3, 2023
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                    Maine 7 sep ko all required documents sent kiye the unhone bola tha ki within 15 days apki kyc complete ho jayegi lekin Aaj Tak kyc complete nhi ho payi h
                    Feb 12, 2026
                    Complaint marked as Resolved 
                    Asian Paints customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2023
                    Asian Paints Customer Care's response
                    Hi Manish, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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