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Asian Paints Complaints & Reviews

3.9
Updated: Nov 20, 2025
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J
jaikumarsn1982
Dec 7, 2023
Jan 7, 2024
This thread was updated on Jan 7, 2024
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Project delay and Quality of Work

I have handed over my project to Asian Paints Beautiful Home Services in Feb 2023 and the project is still not completed even after constant follow ups and requesting almost to everyone in the hierarchy in Asian Paints.

First of all the Management is very irresponsible and does not even pick calls when I try to reach them about the delays.

The quality of work as compared to the standards are not at all matching....
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P
Prmendra
Nov 30, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
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Address: 247669

1 sal se TRAI kar raha hun meri KYC nahin ho rahi hai
+1 photos
Asian Paints customer support has been notified about the posted complaint.
Hi Prmendra, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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    K
    kusha pujhari
    from Junagarh, Odisha
    Nov 21, 2023
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    Junagarh

    Address: junagarh
    Website: fb

    Kusha pujhari mobhile number [protected]...
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    Ratheesh mulloor
    Nov 16, 2023
    Nov 17, 2023
    This thread was updated on Nov 17, 2023
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    Can't login to masterstrok application
    Invalid mobile/bp
    +1 photos
    Asian Paints customer support has been notified about the posted complaint.
    Hi Ratheesh, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
    Hi Ratheesh, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
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      B
      Brandsuffer
      Nov 6, 2023
      Nov 6, 2023
      This thread was updated on Nov 6, 2023
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      Address: Mumbai

      Lack of labour and material supply by Asian paint contractor. Since Thursday 1 painter is working and supply of colour not timely. Sent wrong colour box for painting. In 4 days 1 room got ready out of 750 sq feet house.
      Asian Paints customer support has been notified about the posted complaint.
      Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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        Tejas Kapasi
        Nov 3, 2023
        Nov 6, 2023
        This thread was updated on Nov 6, 2023
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        I took Asian Paint Service to paint my home. They completed the service but now within a month, I started seeing the cracks in the wall. I have been sending them emails, and calls and trying to reach out they are not responding and have not even bothered to address the issue.

        There was also another issue they printed the wrong address in the Invoice and told me if we couldn't give you a corrected invoice.

        I was asking them to just provide me a better solution and do touch-ups but they are refusing to even visit and check it out. I have shared pictures, videos and it has been almost a month now.
        +3 photos
        Asian Paints customer support has been notified about the posted complaint.
        Hi Tejas, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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          Rijvankhanpathan
          Nov 2, 2023
          Nov 3, 2023
          This thread was updated on Nov 3, 2023
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          4 mahi ne se try kar rha Bhut koshish ki yr but no response hamre deellar ne bhi bola ki 15 day me ho jayega par 4 mahine ho chuke fir bhi kuch nahi hua...?
          +1 photos
          Asian Paints customer support has been notified about the posted complaint.
          Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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            M
            Manoj moji
            from Chandigarh, Chandigarh
            Oct 25, 2023
            Oct 26, 2023
            This thread was updated on Oct 26, 2023
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            We ordered wallpaper from Asian company and we received a wrong product .We are calling them from 5 days to company but they are making excuses
            Asian Paints customer support has been notified about the posted complaint.
            Hi Manoj, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
            Hi Manoj, we understand that you have had an unpleasant experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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              M
              Manishasian9
              from Unnao, Uttar Pradesh
              Sep 29, 2023
              Oct 3, 2023
              This thread was updated on Oct 3, 2023
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              Maine 7 sep ko all required documents sent kiye the unhone bola tha ki within 15 days apki kyc complete ho jayegi lekin Aaj Tak kyc complete nhi ho payi h
              +1 photos
              Asian Paints customer support has been notified about the posted complaint.
              Hi Manish, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                G
                Garv2525
                Sep 24, 2023
                Sep 25, 2023
                This thread was updated on Sep 25, 2023
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                Hi.

                I bought Royal shyne 20KG paint, and company promise 230-270 sq for 1 Coat Paint however paint only covered 80 sq for 1 coat. We tried escalating it to team and multiple member visited our place but nobody took the action..here is complaint no. [protected]

                Please help.
                Asian Paints customer support has been notified about the posted complaint.
                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                  Sanjeev kothiala
                  from Gurgaon, Haryana
                  Sep 20, 2023
                  Oct 2, 2023
                  This thread was updated on Oct 2, 2023
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                  I got my exterior paint done in July 2021 and within a year paints started coming out. Complained to customer care but there are few phone calls and no satisfactory solution to the problem. Nobody has visited the site. Highly deplorable.
                  Sanjeev Kothiala
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Sanjeev, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                  Hi Sanjeev, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                    Dilavar shekh
                    from Anand, Gujarat
                    Sep 20, 2023
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                    Address: Anand Gujarat
                    Website: Anand

                    BP.No.[protected]
                    Mo.no.[protected]
                    Mastarstorks Baket not scene
                    +1 photos
                    Asian Paints customer support has been notified about the posted complaint.
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                      Dilavar shekh
                      from Anand, Gujarat
                      Sep 19, 2023
                      Sep 20, 2023
                      This thread was updated on Sep 20, 2023
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                      Address: Anand.Gujarat

                      Hello
                      My mastarstorks Baket no scene what's problem check up Id kyc complete he
                      +1 photos
                      Asian Paints customer support has been notified about the posted complaint.
                      Hello
                      My.mo.[protected]
                      BP.NO . [protected]
                      Baket not scene nahi hota

                      Masterstrokes Baker hot scene - Comment #4123987 - Image #0
                      Asian Paints Customer Care's response, Sep 21, 2023
                      Verified Support
                      Hi Dilavar, we have forwarded your details to our relevant team. Someone from our team will get in touch with you.
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                        Ashut615
                        Sep 13, 2023
                        Sep 18, 2023
                        This thread was updated on Sep 18, 2023
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                        Urgent complaint regarding asian paints ultima product performance

                        Within just one year of applying Asian Paints Ultima to my exterior walls, I noticed that the paint began to peel and deteriorate. This deterioration has led to a significant decrease in the aesthetic appearance of my home, not to mention the concern for long-term damage to the walls themselves.

                        I have made several attempts to address this issue by filing complaints with your customer service team. A representative from Asian...
                        +4 photos
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                        S
                        sanjipta
                        from Ernakulam, Kerala
                        Sep 4, 2023
                        Sep 6, 2023
                        This thread was updated on Sep 6, 2023
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                        Resolved

                        Address: hyderabad

                        I am from Hyderabad.

                        I had enquired about my house painting and waterproof work in their portal, the Asian paint folks called me and assigned the job to someone by name Vinith (Sales Executive) who called me and came to see the work along with a vendor by name Sharif on 25th of August. I showed them all the internal painting work that needs to be done including the 3 external walls where the crack filling and waterproofing needs to be done. They completely understood the work and also told me how would they be carrying out the work. I was satisfied with the discussion hence I asked them to submit the quotation which I received on 26th August.

                        The 26th August and 27th August I called up a few other vendors such as no brokers, urban clap and Berger. I also received quotations from all of them. While Asian Paint quotation was high but me and my wife decided to give it to them as they are the best, hence we decided to go with Asian Paint. On 2nd September I requested Vinith to come once for a final discussion on sunday but he said that 3rd being sunday he will be on leave but he will send the vendor for discussion at 10 AM. On Sunday 10AM Vinith sends me a message stating that the vendor can;t come but asked me to not worry as the vendor and he himself will come on Monday 4th September to have final discussion and start the work. Please note that, due to the assurances coming from Asian Paints side, I rejected all the other proposals as they were chasing me to get the order.
                        On Monday morning at 10 AM I called up many times to Vineet but he didn;t pick the phone so I called up the vendor who in turn started giving multiple excuses to not work on this project. Finally Vineet sends me a message in WhatsApp asking me to pay more 15K to the vendor on top of the quotation amount.

                        Pls note that, I have already declined the other vendors and I don;t have anyone now to do this work. Moreover this was a time bound work which was supposed to be finished by 15 September as my tenants are moving in from 16 September. I am at a great loss as I have already lost 5 days. It seems there is a big nexus between the Asian paint sales guy and the vendor to jack up price at last minute beyond the quoted value which will directly go to their pocket.

                        I would like you guys to take action on this immediately and start the work otherwise i would like to file a case against Asian Paint along with the quotation that you had given me.
                        Thanks
                        Sanjipta
                        Oct 11, 2023
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 06, 2023
                        Asian Paints Customer Care's response
                        Hi Sanjipta, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                        Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                          Debadyuti Ray
                          from Arambagh, West Bengal
                          Sep 1, 2023
                          Sep 4, 2023
                          This thread was updated on Sep 4, 2023
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                          Resolved

                          I was not provided warranty by the company.

                          Address: Fului,hooghly

                          I choose Asian Paint Royal Shine emulsion for my interior wall painting. Then mistri apply it on my wall according it's right process. After Applying the fast cote of colour I notice that when I rub my hand on the wall, the paint actually comes off my hand. Then I waited for 14 days. But Still notice that the same thing happening(Even those walls that got 2 coats of paint) .This problem appears in five colors (24 liters). I rub the paper...
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                          Rakesh chauhan chauhan
                          from Secunderabad, Telangana
                          Aug 25, 2023
                          Aug 25, 2023
                          This thread was updated on Aug 25, 2023
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                          Resolved

                          Address: Secunderabad

                          Not done yet full kyc
                          Aug 25, 2023
                          Complaint marked as Resolved 
                          No one to contact me no mail yet
                          Asian Paints customer support has been notified about the posted complaint.
                          Hi Rakesh, we would request you to visit our Authorized Colour World Dealer, the dealer will assist you with the same. Please visit your nearest dealer to submit the KYC and Bank documents to get registered in the program. You can locate your nearest dealer using the below link.https://bit.ly/33jKsiU
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                            Vigneshsunen
                            from Tiruchirappalli, Tamil Nadu
                            Aug 19, 2023
                            Aug 19, 2023
                            This thread was updated on Aug 19, 2023
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                            Address: Tiruchirappalli, Tamilnadu

                            I am writing to express our deep concern and disappointment with the ongoing project in Trichy, Tamilnadu. Despite a significant investment of 15 lacks, We are facing critical challenges.

                            The project site has only two laborers daily, impacting progress. Additionally the quality of work is subpar, evident in improper paint application due to lack o[censored]nderstanding.

                            We had expected better support from your team but have received none so far. This situation reflects poorly on your company's professionalism.

                            We demand swift resolution and action to salvage the project. Your prompt response outlining your plan is expected.

                            After the contract sign no one visit the site from Asian Team.

                            Er Vignesh - [protected].
                            Asian Paints customer support has been notified about the posted complaint.
                            Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                            Asian Paints Customer Care's response, Sep 13, 2023
                            Verified Support
                            Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you. 
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                              R
                              rajashrikedari
                              Aug 14, 2023
                              Aug 16, 2023
                              This thread was updated on Aug 16, 2023
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                              We have painted our Home from Bharat Salunkhe, Shiv Mishra and Mangesh.

                              Work completion is done on 12th June 2023 with complete payment.

                              If you check the attachments you can see the wall is showing bubbles and cracks. To hide wall cracks and bubbles we have thought of painting a wall.

                              Our first preference for painting was Asian Paints where Shiv Mishra promised us that after painting the wall will look like a plain wall and warranty of the same will be of 5years.

                              But within a month walls all again looked like scratched, bubbles and cracks and now they are saying this cannot be cleared it will remain the same.

                              Now we are trying to reach out to Shiv Mishra who called us frequently for painting but is not answering our single call.

                              How cheap service is provided. If we knew that this cheap service is provided by you and your service providers we could have saved our 80, 000/- Rs
                              Asian Paints customer support has been notified about the posted complaint.
                              Hi Rajashri, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                              Asian Paints Customer Care's response, Sep 13, 2023
                              Verified Support
                              Hi Rajashri, hope you are doing fine. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                                mayankkr2109
                                from Thane, Maharashtra
                                Aug 14, 2023
                                Aug 14, 2023
                                This thread was updated on Aug 14, 2023
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                                Address: Thane, Happy Valley

                                I took the painting service directly from Asian paint team and they assigned a dealer for this. They did a pre-inspection and noted some leakage and charge us extra to fix that. After completion of painting service the paint starts coming out within few weeks. Upon inspection they concluded that the leakage was not fixed properly.

                                Now the Asian paint team is saying they are not responsible as leakage work was dealer responsibility. I took the painting service from the Asian paint team and not the individual team and if you guys cant take responsibility for your work its better to not pay premium and hire some local carpenter who provides better service than Asian paint.
                                Asian Paints customer support has been notified about the posted complaint.
                                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                Asian Paints Customer Care's response, Sep 13, 2023
                                Verified Support
                                Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you. 
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