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Asian Paints Complaints & Reviews

3.9
Updated: Dec 9, 2025
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Asian Paints reviews & complaints page 2

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S
sjm_wavoo
from Chennai, Tamil Nadu
Jan 2, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
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Poor Quality of Asian Paints' Premium Products

Address: The Company is located all over India

We had the unfortunate experience o[censored]sing the Royale Luxury Emulsion. The finished product has thousands of tiny holes and feels like sand-paper. This is unbelievably poor quality. How BAD must a product be that it becomes so very difficult to apply?? It has been a terrible experience, unnecessarily prolonged the project from the assured three to all of ten days, and a colossal waste of our time and money and destroyed ourf amily's holiday...
+2 photos
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Dilavar shekh
from Anand, Gujarat
Dec 30, 2023
Jan 3, 2024
This thread was updated on Jan 3, 2024
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Mastarstorks token payment pending

Mastarstorks tokens payment pending
My BP. No. 41164359
My mobile number.[protected]
Name . Dilavar shekhansari...
+1 photos
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ram_sethu_51
Dec 23, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Address: madipakkam
Website: asian paint contractor

The price is unreasonable, and the quotation does not provide details on labour and material costs—there is no way to find the price difference between the products. Feel like Asian paints encourage bad service practise as a service.
Asian Paints customer support has been notified about the posted complaint.
Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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    Salmonsk
    from Warangal, Andhra Pradesh
    Dec 7, 2023
    Jan 7, 2024
    This thread was updated on Jan 7, 2024
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    Address: Warangal Andhra Pradesh kazipet subedari

    Invalid account problem
    Asian Paints customer support has been notified about the posted complaint.
    Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
    Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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      J
      jaikumarsn1982
      Dec 7, 2023
      Jan 7, 2024
      This thread was updated on Jan 7, 2024
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      Resolved

      Project delay and Quality of Work

      I have handed over my project to Asian Paints Beautiful Home Services in Feb 2023 and the project is still not completed even after constant follow ups and requesting almost to everyone in the hierarchy in Asian Paints.

      First of all the Management is very irresponsible and does not even pick calls when I try to reach them about the delays.

      The quality of work as compared to the standards are not at all matching....
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      P
      Prmendra
      Nov 30, 2023
      Dec 11, 2023
      This thread was updated on Dec 11, 2023
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      Address: 247669

      1 sal se TRAI kar raha hun meri KYC nahin ho rahi hai
      +1 photos
      Asian Paints customer support has been notified about the posted complaint.
      Hi Prmendra, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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        K
        kusha pujhari
        from Junagarh, Odisha
        Nov 21, 2023
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        Junagarh

        Address: junagarh
        Website: fb

        Kusha pujhari mobhile number [protected]...
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        Ratheesh mulloor
        Nov 16, 2023
        Nov 17, 2023
        This thread was updated on Nov 17, 2023
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        Can't login to masterstrok application
        Invalid mobile/bp
        +1 photos
        Asian Paints customer support has been notified about the posted complaint.
        Hi Ratheesh, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
        Hi Ratheesh, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
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          B
          Brandsuffer
          Nov 6, 2023
          Nov 6, 2023
          This thread was updated on Nov 6, 2023
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          Address: Mumbai

          Lack of labour and material supply by Asian paint contractor. Since Thursday 1 painter is working and supply of colour not timely. Sent wrong colour box for painting. In 4 days 1 room got ready out of 750 sq feet house.
          Asian Paints customer support has been notified about the posted complaint.
          Hi, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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            T
            Tejas Kapasi
            Nov 3, 2023
            Nov 6, 2023
            This thread was updated on Nov 6, 2023
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            I took Asian Paint Service to paint my home. They completed the service but now within a month, I started seeing the cracks in the wall. I have been sending them emails, and calls and trying to reach out they are not responding and have not even bothered to address the issue.

            There was also another issue they printed the wrong address in the Invoice and told me if we couldn't give you a corrected invoice.

            I was asking them to just provide me a better solution and do touch-ups but they are refusing to even visit and check it out. I have shared pictures, videos and it has been almost a month now.
            +3 photos
            Asian Paints customer support has been notified about the posted complaint.
            Hi Tejas, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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              Rijvankhanpathan
              Nov 2, 2023
              Nov 3, 2023
              This thread was updated on Nov 3, 2023
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              4 mahi ne se try kar rha Bhut koshish ki yr but no response hamre deellar ne bhi bola ki 15 day me ho jayega par 4 mahine ho chuke fir bhi kuch nahi hua...?
              +1 photos
              Asian Paints customer support has been notified about the posted complaint.
              Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                Manoj moji
                from Chandigarh, Chandigarh
                Oct 25, 2023
                Oct 26, 2023
                This thread was updated on Oct 26, 2023
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                We ordered wallpaper from Asian company and we received a wrong product .We are calling them from 5 days to company but they are making excuses
                Asian Paints customer support has been notified about the posted complaint.
                Hi Manoj, apologies for the inconvenience caused. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                Hi Manoj, we understand that you have had an unpleasant experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                  Manishasian9
                  from Unnao, Uttar Pradesh
                  Sep 29, 2023
                  Oct 3, 2023
                  This thread was updated on Oct 3, 2023
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                  Maine 7 sep ko all required documents sent kiye the unhone bola tha ki within 15 days apki kyc complete ho jayegi lekin Aaj Tak kyc complete nhi ho payi h
                  +1 photos
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Manish, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                    G
                    Garv2525
                    Sep 24, 2023
                    Sep 25, 2023
                    This thread was updated on Sep 25, 2023
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                    Hi.

                    I bought Royal shyne 20KG paint, and company promise 230-270 sq for 1 Coat Paint however paint only covered 80 sq for 1 coat. We tried escalating it to team and multiple member visited our place but nobody took the action..here is complaint no. [protected]

                    Please help.
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                      Sanjeev kothiala
                      from Gurgaon, Haryana
                      Sep 20, 2023
                      Oct 2, 2023
                      This thread was updated on Oct 2, 2023
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                      I got my exterior paint done in July 2021 and within a year paints started coming out. Complained to customer care but there are few phone calls and no satisfactory solution to the problem. Nobody has visited the site. Highly deplorable.
                      Sanjeev Kothiala
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Sanjeev, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                      Hi Sanjeev, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                        Dilavar shekh
                        from Anand, Gujarat
                        Sep 20, 2023
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                        Address: Anand Gujarat
                        Website: Anand

                        BP.No.[protected]
                        Mo.no.[protected]
                        Mastarstorks Baket not scene
                        +1 photos
                        Asian Paints customer support has been notified about the posted complaint.
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                          Dilavar shekh
                          from Anand, Gujarat
                          Sep 19, 2023
                          Sep 20, 2023
                          This thread was updated on Sep 20, 2023
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                          Address: Anand.Gujarat

                          Hello
                          My mastarstorks Baket no scene what's problem check up Id kyc complete he
                          +1 photos
                          Asian Paints customer support has been notified about the posted complaint.
                          Hello
                          My.mo.[protected]
                          BP.NO . [protected]
                          Baket not scene nahi hota

                          Masterstrokes Baker hot scene - Comment #4123987 - Image #0
                          Asian Paints Customer Care's response, Sep 21, 2023
                          Verified Support
                          Hi Dilavar, we have forwarded your details to our relevant team. Someone from our team will get in touch with you.
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                            A
                            Ashut615
                            Sep 13, 2023
                            Sep 18, 2023
                            This thread was updated on Sep 18, 2023
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                            Urgent complaint regarding asian paints ultima product performance

                            Within just one year of applying Asian Paints Ultima to my exterior walls, I noticed that the paint began to peel and deteriorate. This deterioration has led to a significant decrease in the aesthetic appearance of my home, not to mention the concern for long-term damage to the walls themselves.

                            I have made several attempts to address this issue by filing complaints with your customer service team. A representative from Asian...
                            +4 photos
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                            sanjipta
                            from Ernakulam, Kerala
                            Sep 4, 2023
                            Sep 6, 2023
                            This thread was updated on Sep 6, 2023
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                            Resolved

                            Address: hyderabad

                            I am from Hyderabad.

                            I had enquired about my house painting and waterproof work in their portal, the Asian paint folks called me and assigned the job to someone by name Vinith (Sales Executive) who called me and came to see the work along with a vendor by name Sharif on 25th of August. I showed them all the internal painting work that needs to be done including the 3 external walls where the crack filling and waterproofing needs to be done. They completely understood the work and also told me how would they be carrying out the work. I was satisfied with the discussion hence I asked them to submit the quotation which I received on 26th August.

                            The 26th August and 27th August I called up a few other vendors such as no brokers, urban clap and Berger. I also received quotations from all of them. While Asian Paint quotation was high but me and my wife decided to give it to them as they are the best, hence we decided to go with Asian Paint. On 2nd September I requested Vinith to come once for a final discussion on sunday but he said that 3rd being sunday he will be on leave but he will send the vendor for discussion at 10 AM. On Sunday 10AM Vinith sends me a message stating that the vendor can;t come but asked me to not worry as the vendor and he himself will come on Monday 4th September to have final discussion and start the work. Please note that, due to the assurances coming from Asian Paints side, I rejected all the other proposals as they were chasing me to get the order.
                            On Monday morning at 10 AM I called up many times to Vineet but he didn;t pick the phone so I called up the vendor who in turn started giving multiple excuses to not work on this project. Finally Vineet sends me a message in WhatsApp asking me to pay more 15K to the vendor on top of the quotation amount.

                            Pls note that, I have already declined the other vendors and I don;t have anyone now to do this work. Moreover this was a time bound work which was supposed to be finished by 15 September as my tenants are moving in from 16 September. I am at a great loss as I have already lost 5 days. It seems there is a big nexus between the Asian paint sales guy and the vendor to jack up price at last minute beyond the quoted value which will directly go to their pocket.

                            I would like you guys to take action on this immediately and start the work otherwise i would like to file a case against Asian Paint along with the quotation that you had given me.
                            Thanks
                            Sanjipta
                            Oct 11, 2023
                            Complaint marked as Resolved 
                            Asian Paints customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2023
                            Asian Paints Customer Care's response
                            Hi Sanjipta, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                            Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                              D
                              Debadyuti Ray
                              from Arambagh, West Bengal
                              Sep 1, 2023
                              Sep 4, 2023
                              This thread was updated on Sep 4, 2023
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                              Resolved

                              I was not provided warranty by the company.

                              Address: Fului,hooghly

                              I choose Asian Paint Royal Shine emulsion for my interior wall painting. Then mistri apply it on my wall according it's right process. After Applying the fast cote of colour I notice that when I rub my hand on the wall, the paint actually comes off my hand. Then I waited for 14 days. But Still notice that the same thing happening(Even those walls that got 2 coats of paint) .This problem appears in five colors (24 liters). I rub the paper...
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