[Resolved]  Asian Paints — refund of advance paid 20k, work pending since feb-20 (7 months over)

Dear sir,

Date of incident - 22nd feb-2020
Advance paid rs.20, 000/- through cheque
Status - all works are pending since feb-20 (7 months over)
Resolution of complain : request full refund of rs.20, 000/-

Asian paint representative no.[protected],
Asian paint representative no.[protected],
(Suman sr. Officer-team leader of asian paint)

Saikat sengupta no.[protected] / [protected]
[protected]@gmail.com
- classic paints and ply emporium

I require painting work and water proofing for my flat. Therefore i have visited to asian paints website, and contacted to customer care and shared my requirement for water proofing and painting work.

Therefore, asian paint representative mr. Suvendu purkait alongwith associate partner visited to my site and he has proposed with quotation of rs.43, 500/- as final amount.

Therefore, on request of asian paint representative (Mr. Suvendu purkait) i have paid advance money rs.20, 000/- on 22/02/2020 to m/s classic paints and ply emporium (Associate partner of asian paints).

I have made complain to asian paint customer care[protected] to lookinto it on 10th july-2020. They have given me customer id no.18642682 instead of complain number. There is no response so far from asian paint.

This has done in mar-2020
At the beginning, asian paint representative has worked for 2 days only.
Day 1 - wall dismantling of old plaster for water proofing area.
Day 2 - applied 1st coat of water proofing chemicals on dismantled wall
Area.
Rubbish is still lying on the floor as on date in my flat which was dismantled of wall's older plaster.

Therefore, no body has contacted me so far to complete the work.
I have made several call to local asian paint representative and their customer care. But there is no solution and progress i have noticed due to that i have contacted you.

Thanking you,

Regards
Kailash