I ordered/purchased 20l asian paints apex weatherproof exterior emulsion (8569 hazelnut) and 1ltr border (7109) matching with 8569. I purchased it from ratnakara das hardware & paint's store, address: sitaram chhak, jatni, bhubaneswar, odisha 752050, phone:[protected], [protected]
However during purchase i told then to see the color and they mentioned asian paint color does not have any issue. We can not show you. Directly you can paint.
When i opened the box rather than (8569 hazelnut color). I saw a light pink color. I wasted by labor charge and again i have to use primer. I raised a complaint to to asian paint customer care but issue is not resolved yet. Even site visit was not happened.
Asian paint team ([protected]) is saying we can not help. Then who will help?
I purchased it from this store which is far away from my house.
Complain number : [protected]
This is is a bad user experience. Asian paint is really cheating their customer. I need a full refund against my order.
If this issue will not resolved soon i will have to complaint against asian paint in social sites and in consumer forum for cheating customers.
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