[Resolved] Asian Paints — wrong colour provided and not refunding | |
I ordered/purchased 20l asian paints apex weatherproof exterior emulsion (8569 hazelnut) and 1ltr border (7109) matching with 8569. I purchased it from ratnakara das hardware & paint's store, address: sitaram chhak, jatni, bhubaneswar, odisha 752050, phone:[protected], [protected] However during purchase i told then to see the color and they mentioned asian paint color does not have any issue. We can not show you. Directly you can paint. When i opened the box rather than (8569 hazelnut color). I saw a light pink color. I wasted by labor charge and again i have to use primer. I raised a complaint to to asian paint customer care but issue is not resolved yet. Even site visit was not happened. Asian paint team ([protected]) is saying we can not help. Then who will help? I purchased it from this store which is far away from my house. Complain number : [protected] This is is a bad user experience. Asian paint is really cheating their customer. I need a full refund against my order. If this issue will not resolved soon i will have to complaint against asian paint in social sites and in consumer forum for cheating customers. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support Sep 17, 2020 Asian Paints Customer Care's response Hi Ameer, we are sorry for the inconvenience caused to you. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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