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Astroyogi.com Complaints & Reviews

3.4
Updated: Sep 9, 2025
Complaints 30
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20
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Astroyogi.com reviews & complaints page 2

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H
Hemlata Nambiar
from Mumbai, Maharashtra
Dec 9, 2015
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Address: Gurgaon, Haryana, 110011
Website: www.astroyogi.com

Dear Sir, In the first week of November, 2015, while surfing the net I accidently got registered with Astroyogi.com. Their Customer Care Executive Mr. Rohit called-up several times and informed that the Astrologer will help you to get rid of any problem you are facing. As I am jobless and looking for a job since 2-3 months, hence I thought of talking to their Astrologer. Mr. Rohit told me to first pay Rs, 200/- by debit card which I did. After 10 minutes, one Acharya Satyraprakashji talk to me, I had discussed all my problem, he told me to purchase a Nau Mukhi Rudraksha from them, as he told me I will will get back my job before Diwali, 15 i.e. before 11/11/15, I had ordered Nau Mukhi Rudraksha, by paying Rs, 3700/- ( Order No.[protected] dated 28/10/15), I had received the Rudraksha on 3rd of November, 15, the same day I called-up one of the astrologer to inform him that the Rudraksha is not the real one and it is a rejected piece, for which they said no it is the real one. Acharya Satyraprakashji had informed after wearing the Rudraksha within a week i.e. say before 11/11/15, I will get back my old job. Now after wearing and praying regularly for about 1 months, no letter or information as told by him received from my previous Company. I have been sending the message to customer care, but no reply received from them. I tried to contact Acharya Satyaprakashji on [protected] 3-4 times, but their customer care executive gives different messages every time, " please call tomorrow as today being Saturday, he is not available, when we call on Monday/Tuesday, they says sorry he is not available. I think they are simply making money by holding our calls for 10 minutes also, but always they never allowed me to talk to Acharya Satyaprakashji. I want to return this product, as it is of no use, please ask Astroyogi.com to refund my money of Rs.3700/- immdtly. I do not know where the Company Office is located, as their Main Office is in Delhi and customer care service centre is at Gurgaon as their no. [protected] Rgds Hemlata Nambiar [protected]
Complaint marked as Resolved 
Astroyogi.com customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2015
Astroyogi.com Customer Care's response
Hi Hemlata ji, We regret the poor experience faced by you. We have taken serious note of your complaint and our executive will be in touch with you shortly to immediately replace your product. We take pride in the quality of our products and service and hope to improve your experience with us hereafter. You are a valuable customer to us and we will rectify the issue with immediate effect. Team astroYogi
Astroyogi.com had not replaced the product till now. Instructed me to do some pooja, nothing happened till date.
I don't think the product will give me the result. Anyway please remove my mail from your system and you can
write there the problem has been solved, as I do not want anybody to read my message.
Dear Hemlata ji,

Our logistics partner reached your residence but the pick-up was refused. The product can still be replaced if you so wish.

Regards,

Team astroYogi
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    Ms. S
    Dec 2, 2015
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    Address: 110070
    Website: www.astroyogi.com

    I wish to get a refund for the products I ordered from Astroyogi and not a replacement because in all honesty I HAVE LOST FAITH in the quality of products delivered by Astroyogi. Both the Blue Sapphire as well as the 13 Mukhi Rudraksha that were delivered to me, were of poor quality and I was charged a huge amount for something that was cheap and of low quality. So I wish to get the REFUND amount of 27, 250 ( 15, 750 +11, 500) back IN FULL. Like I said I do not wish to have the items replaced since I cannot trust in the quality of products anymore. I'd appreciate it if Astroyogi gave preference to their customer's wish and not insist on replacing the products for me. The order ID for both the products are as under : Blue sapphire: [protected] 13 Mukhi Rudraksha: [protected] I'd request Astroyogi to make this a hassle free experience for me and process my refund amount in full at the very earliest. I'd appreciate that.
    Dec 8, 2015
    Complaint marked as Resolved 
    My issue has been resolved by Astroyogi. I got the refund in full for both the products. Even though I was unhappy with their products and it's quality, I appreciate the fact that they did give me my refund without much delay. I appreciate it.
    Astroyogi.com customer support has been notified about the posted complaint.
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      Ms. S
      Dec 2, 2015
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      Address: 110070
      Website: www.astroyogi.com

      I purchased a Blue Sapphire of 4 carat and a 13 Mukhi Rudraksha sometime ago from Astroyogi. When I got the gemstone verified from jeweller it was found to be of poor quality and had scratches on it. I paid 15, 750 for the said gemstone and the jeweller said that it isn't worth more than[protected]/-. Same goes for the rudraksha which was found to be a poor quality bead. Even the silver capping done on it was not done properly. I have been calling Astroyogi continuously but their customer service is poor. Before purchasing the gemstone, they'd call promptly but once the purchase is done the situation has changed too. Every organisation should put their customers and the customers interests first. I want my full refund back. I paid 15750 for the gemstone and 11, 500 for the rudraksha which were both of poor quality and definitely not worth the amount I paid.
      Dec 8, 2015
      Complaint marked as Resolved 
      This complaint has been resolved by the company. As requested, a full refund was provided Astroyogi for both the products.
      Astroyogi.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 02, 2015
      Astroyogi.com Customer Care's response
      Dear Ms. S, Please provide your order ID. Our executive will be in touch with you shortly. We regret the poor experience you have faced. The products will be promptly replaced if there is any quality issue with the same. We value our customer relationships and hope to serve you better. :) Team astroYogi
      Verified Support
      Dec 02, 2015
      Astroyogi.com Customer Care's response
      Hi, Please provide your Order ID number. We will be happy to replace your product(s) immediately. We regret the delay in being able to get through to our customer care. We value our customer relationships and hope to serve you better. Look forward to hearing from you. :) Team astroYogi
      Dec 08, 2015
      Updated by Ms. S
      This issue has been resolved by the company by providing a full refund of the amount that was paid to purchase the products.
      I want the amount that I paid for both the products, namely the Blue sapphire and 13 Mukhi Rudraksha to be refunded IN FULL. I paid 27, 250/- for both the products together and I want the amount back in full. I am sorry to say, but I have lost faith in the quality of products delivered by Astroyogi. Hence I DO NOT WISH TO GET A REPLACEMENT. I'd appreciate it, if Astroyogi gave preference to what I wish. The quality was poor, hence I demand a refund and not a replacement because like I said I cannot trust in the quality of products delivered by Astroyogi anymore.
      However, I'd appreciate it if my grievance is taken up seriously and the refund of 27, 250/- is processed at the very earliest.
      The order ID for the products is as under.
      Blue Sapphire: [protected]
      13 Mukhi Rudraksha: [protected]

      I request you to make this a hassle free experience for me. I'd appreciate it.
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        Anagha A
        Oct 16, 2015
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        Address: 110070
        Website: Astroyogi.com

        I warn everyone not to purchase any gemstone from astroyogi. They are of poorest quality.Also their customer care is very slow. They will not process your refund before they frustrate you to the last limit. NEVER PURCHASE ANY GEMSTONE FROM ASTROYOGI.COM
        Complaint marked as Resolved 
        Astroyogi.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 09, 2015
        Astroyogi.com Customer Care's response
        Hi Anagha, We understand your complaint has already been resolved. If not, please provide your order details and we will look into the matter immediately. We value our customers and it is our constant endeavor to improve our customer experience. Team astroYogi
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          S
          shveta bandooni
          from Delhi, Delhi
          May 12, 2015
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          Address: New Delhi, Delhi

          sir I MEET A ASTROLOGER AND HE SAY ME THE JANAM KUNDALI OF SHVETA[protected] TIME 8:55AM TIME DELHI.GIVE ME THE REMEDIES AND TREATMENT 1.KALSARPA POOJA IS RS 18000 2. suraja/RAHU POOJA ANDhome DAN IS RS 3000 3. mangal ka dan RS 3000 3.RUDRAKASH MALA IS RS 230 TOTAL AMOUNT IS 24230 RS CHARGES HER EMAIL ID [protected]@yahoo.co.in sector-4/793 r.k.puram new delhi-110022 Thanks Regards Shveta
          +1 photos
          Astroyogi.com customer support has been notified about the posted complaint.
          Dear Shveta,

          It appears your complaint is not related to astroYogi. Request you to mark the same as resolved. In case you have a specific complaint, kindly provide us the details and we will look into the same.

          Team astroYogi
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            J
            jane@1
            from Mumbai, Maharashtra
            Dec 21, 2014
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            Address: Nashik, Maharashtra

            Hello, I have paid Astroyogi.com 8500 rs as per your details, but you guys not receiving any call always your call asre busy.. customer care service not working... I have paid for bagla mukhi yantar and Prem Vriddhi Yantra. Vivek said that guriji doing the pooh but no any status and update form your end. do not ask to call on your customr care number... please call me and resolve my query...whay youare paying with our feelings.. If you are unable to understand pepeples then do not ask to pay. I need to reolve this proble now... or please refund my 8500
            Aug 14, 2020
            Complaint marked as Resolved 
            Astroyogi.com customer support has been notified about the posted complaint.
            Dec 27, 2014
            Updated by jane@1
            Hello,

            Astroyogi.com are you really care for your business, why you are playing with us? Did not rececived any call msg and products form you... also you did not connect the call with aacharya Mhadev?

            Please resolve my problem.
            Dec 27, 2014
            Updated by jane@1
            Hello,


            Please refund my 8500 or resole my problem, you did called me after messages and email? why you are plyaing with us? I have spent my one month salary because of your trust, whay you are checting with me?

            Please look into this matter...
            Jan 06, 2015
            Updated by jane@1
            Please ask to vivke.. why he is not calling, as per your instructions you said to stay in contact but your customer care number is not working, Please call me .. I have sent messages you did not replied...
            Hello,

            Still did not received any products, please ask to vivke he said he will connect my call to" aacharya Mhadev", I hav sent emails and mssegaes on http://www.astroyogi.com/ livce chat but did not got the call or any notification form http://www.astroyogi.com/, could you please let me know are you really concern with your customers? I got the call before payments but after payment you did not tried to call ... what suport are you providing? what business are you doing? why you are playing with customers problems... you said you are doing the business form last 15 year's is it true? what kind of business are you doing, just earning money and leave the customers?

            Please look into this matter.
            Hi,

            Your cutomer care number is not working... Vivek said he will camm me on daily basis for update but no any call form lat 3-4 days... I have got the product but did not provided any details about pooja .. what is this why you are not taking seriously .. I do not have more time.. if my problem is not going to resolve then what is the benifit for my products?
            Hi,

            You said you will contact me, , why you are not calling? your cutomer care number is not working
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              K
              kkaushik
              from Delhi, Delhi
              Dec 10, 2014
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              Dear Complaint offer i have pay 6500 4/12/2014 evening on credit card / MR. Rajesh was saying you got the product pls. call me and i was details for wearing a product but i call 2 dayes astroyogi.com customer care no:[protected] not attend my ph. and i feel this is a froud so pls. help me for my refund 6500 rs. Thanks & regards kapil kaushik [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Astroyogi.com customer support has been notified about the posted complaint.
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                S
                Sneh449
                Jun 5, 2014
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                Address: Mumbai City, Maharashtra

                Hello. I want to warn u all regarding this website. There is a fraud astrologer on this website. He is fraud cheater and not less than a criminal and this people say he is best astrologer in India such a fraud website n fake people. you trust the stories about astrologer on this website as its associated with indiatimes, economic times and many . I Don't understand how can this top website cheat us and promote such . I am seriously going to take some action. against both. Both please don't trust people on this website. say celebrity astrologer. they are criminal. They black mailed me n took my money. i wil share the whole story later with the person name. They have done a big fraud with me. And when I email this website they haven't reply me yet. They guy has took thousands of money from me
                Complaint marked as Resolved 
                Astroyogi.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 27, 2014
                Astroyogi.com Customer Care's response
                Dear Sneh, Please let us know the exact nature of complaint including - 1. Order ID 2. Astrologer interacted with 3. Nature of order Please let us know why you faced a poor experience. We will be more than happy to help resolve your query. Regards, Team astroYogi.com +[protected]
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                  G
                  gayatridh
                  Jan 29, 2013
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                  Address: Delhi

                  The company in question is a online astrology service. I had placed an order with over two weeks back and it still hasn't been fulfilled when the website clearly states that all orders will be completed in a week's time. The customer executives are never reachable , I tried contacting them a lot of times over email but I haven't got any response. I would like to get my money back as soon as possible. As per mu above description this website appears to be a fraud company.
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 27, 2014
                  Astroyogi.com Customer Care's response
                  Dear Gayatri, As per our records, your order IDs [protected] and [protected] have been received at your shipping address. We apologize for the inconvenience faced and hope to provide you better service on your next purchase. Regards, Team astroYogi.com +91 [protected]
                  I have had a fabulous experience with this company. They've been around for over 12 years so I'm surprised that there are some customers who think otherwise. Might be a ploy by the competition to show them down! :)
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                    D
                    DevangParmar
                    from Gandhinagar, Gujarat
                    Aug 10, 2012
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                    Address: Gandhinagar, Gujarat

                    Dear Sir/Madam,

                    With reference to above subject,I would like to inform you that I have ordered Anita Nigam-Personal Predictions-5 Years from astroyogi.com on Dt.31.07.2012 at 8.20 p.m.My Transaction ID is [protected]AN-PP5Y-1 and Order Id is [protected].I have paid Rs.3,000/- amount by my Axis bank Net Banking.They gave Personal Predictions on Dt.04/08/2012 at 5.15 p.m.But there is only 3 Pages Predictions and they send me by mail.They did not clarify that how many pages they give for personal predictions and also not clarify that they send the Personal Predictions Report by e-mail.I have expected excellent report by paying Rs.3,000/- But the report is very bad and not true as per details given in the predictions.I also contact customer care but they did not reply satisfactory answer to me.It is such a not good report against payment of Rs.3,000/- by famous astrologer.I have been cheated by astroyogi.com by payment for personal predictions report by paying Rs.3,000/-.I want to claim refund from astroyogi.com of Rs.3,000/- as early as possible.If they do not give refund then give Perfect and Detailed Personal Predictions by famous astrologer.I request you to refund my Rs.3,000/- as early as possible.
                    From:
                    Devang Parmar,
                    Gandhinagar.
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 27, 2014
                    Astroyogi.com Customer Care's response
                    Dear Devang, Your report ordered with us through transaction ID [protected]AN-PP5Y-1 has been delivered to your inbox. Our astrologer services page clearly advertises a sample report link http://www.astroyogi.com/astroshopping/astrologerservices/SampleReport.aspx. The reports page also clearly specifies that the report will be sent via email. It is regrettable that you may have missed seeing the sample report before ordering. We hope your query stands resolved. Please let us know if you have any further questions. Regards, Team astroYogi.com +91(0)[protected]

                    Astroyogi.com — No item sent

                    I RECEIVED A CALL AND PREDICTED THAT MY SON HAS TO WEAR A RUDRAKSHA AND I HAD ORDERDED IT FOR RS.3500/- AND THEY HAD GIVEN THE HDFC ACCOUNT NUMBER AND I HAD DEPOSITED THE AMOUNT TO BANK. BUT TILL TODAY I HAD NOT RECEIVED THE RUDRAKSHA PLEASE SENT THE ITEM
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