[Resolved] Asus India — asus india - mailed for more than 15 days to avail asus promo offer but still no response
Full description of the incident: this is regarding asus back to school offer. Initial registration was done on 29th july at asuspromo.in and i received a response on 6th august asking for some additional details. Then i uploaded those details on the site (Asuspromo.in) on that very day itself and they were supposed to revert back within 10 working days. Still there's no response from them.
Date of the incident: 6th august
Desirable resolution of the incident: provide the items mentioned in the offer in lieu of nominal agreed upon payment asap. The items include: microsoft office, 1tb external hdd, warranty extension upto 3 years.
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Sep 3, 2020Complaint marked as Resolved
I received a mail stating that the offer was approved with a payment link and I have successfully made the necessary payment. I am waiting for the products to arrive as of now.
Aug 25, 2020
Asus India customer support has been notified about the posted complaint.
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