Asus India — microsoft office 2016

Address:

Bangalore, Karnataka

I bought microsoft office 2016 on asus redemption offer on 16th february 2019.
Ticket number - aco137464
Asus model number - ux331ual-eg001t
It’s been told to me that, i will get ms office within 45 working days. But as of now, it’s been more than 7months. I haven’t received the product yet. After repeated calls and emails both to asus customer support and also asus redemption. They didn’t gave any satisfactory answer. Initially they told it was delivered, after i told i even didn’t gave address, how they deliver it. Then they apologised and called me, sorry for mistake. We will now take the address and fix the issue. And update you as soon as possible. But after waiting for more than 2 months. No updates from them. I again contacted customer care. Again they said same thing. We can’t solve this. You have to mail our asus promo support teams. Their you will get solution. And still i haven’t received any mail from them. Tired of this and regreting for purchasing from asus.