Asus India — No Resolution of the issue

Address:380013
Website:www.asus.com

I had purchased Asus tablet FE171 on April 12 through Flipkart. In September -October, the touch and screen started behaving oddly - applications starts automatically without touching the screen. In mid october I gave the tablet to their service center where they told me it'll need screen replacement. However, even after 2 months time, there was no solution on this issue. On December 4, I received a call from them stating the I'll be receiving a new unit. However, till today there is no update on it tht when I'll be receiving it. Whenever calling their customer service, received only one reply - wait for sometime. But till today there is no solution of this solution. This is the pathetic service from Asus company.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information