Asus India — Tablets

Address:755019

I have purchased one tablet from Flip cart. The tablet show problem in charging port charging is through Nokia cable as from the receipt day the charger supplied is defective. I have contacted the ASUS service center at Bhubaneswar but They are not replacing the charger as it is not in their service term. I am staying at JAJPUR ROAD around more than 100 kilometers from Bhubaneswar. When the Charging port is not working I have contacted the center and they received the tablet, They return tablet after a month but at home it is observed that the same was not working, I was again approach the service center and hand over the Tablet, After one month they intimate that the tablet is ready but when I approach they told that the charging port is broken due to mishandling. I have told them that I am using mobile and computer but it only happen in the tab. Why you make me clear that the tablet is defective from day of purchase as I hardly handle it only for 2 month. I am astonished on the behavior.Even they have not responded after sending the detail bill as required by them.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have got a phone call for sending the copy of bill but no response. The copy is up loaded for reference. Kindly solve the problem
Tarini Prasad Mohanty.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information